Re: HELP! IR Cable Comm Trouble

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From: Reasman (reasman_at_hotmail.com)
Date: 09/24/04


Date: Fri, 24 Sep 2004 05:35:08 -0700

I am having the exact same problem with my Sony Vaio computer with Media
Center remote not being able to configure with DirecTV. I've called tech
support for Sony and they have no clue. I've also called DirecTV and they
"have never been confronted with this before."

"Luis A. Burgos" wrote:

> Tim,
>
>
> > From the look of it, I cant tell if it is even sending a
> > signal, there is no flashing red light, but then again
> > Gateway support told me I wouldnt see one. Is that
> > correct?
>
> Yes. The emitter uses infrared light. Infrared means that the wavelength
> used is larger than the one that produces the red color. In the frequency
> spectrum, that means that the frequency of the infrared "light" is lower
> that one for red (that's why it's called infra-red) and the human eye cannot
> perceive that frequencies (at least most humans) The same thing happens with
> Ultra-violet, by the way, just that in that case the freqiency is higher
> than what most humans can detect. Many manyfacturers add a RED LED that
> flashes simultaneously with the infrared emitter to provide some kind of
> feedback to the user, but it's not the one controlling any equipment.
>
> If you want to see if the infrared is emitting, you can use a simple trick
> using a Video Camera (well, it works for Sony HandyCams, Superbeta and
> HiFi8). Connect the camera video output to the TV, turn the TV and camera
> ON so you can see on TV what the camera is seeing. set the camera to record
> mode (no need to put tape though), and point the infrared emitter to the
> lens of the camera, then look at the image on TV, you will see the infrared
> emitter "light up"
>
> It seems to me that the Hughes receiver is supported. Not sure though, but
> several poeple here have posted success stories with DirectTV, and although
> RCA receivers are probably the most popular out there, the Hughes is not
> unknown either.
>
> Let's see if I can find something out for you.
>
> regards,
>
> Luis
>
> >
> > Do you know if there is a list of compatible STBs out
> > there? I'm really disappointed that this isnt working.
> > I was really looking forward to the comptuer and
> > software, but have been trying for a month now.. to
> > include even sending the computer back to gateway only to
> > have them tell me everything is fine, only to get it back
> > and it still doesnt work. I'm really at a loss and
> > considering just trying to return the thing and get my
> > money back. These discussion boards are my last efforts.
> >
> > Thanks again for your time.
> >
> > Tim
> >
> > >-----Original Message-----
> > >Hi Tim,
> > >
> > >There's a possibility that the IR emitter/cable
> > >itself is faulty. Is there a way you can determine
> > >if it's even transmitting a signal? Some STBs
> > >have an LED that lights up when it receives an IR
> > >signal.
> > >
> > >If you can't determine that the IR emitter/cable
> > >is good, I'd see if you can convince Gateway to
> > >send you a replacement.
> > >
> > >Since you've already gone through all the trouble-
> > >shooting steps with their support tech, that seems
> > >like a reasonable "next step" to me.
> > >
> > >--
> > >-Bob
> > >____________________________
> > >Microsoft MVP
> > >Windows XP Media Center Edition
> > >www.microsoft.com/ehome
> > >
> > >
> > >"Tim" <anonymous@discussions.microsoft.com> wrote in
> > message news:8fb301c485b0$238762b0$a601280a@phx.gbl...
> > >> If someone could please help me I would greatly
> > >> appreciate it.
> > >>
> > >> I have a Gateway 610XL with the Media Center Edition
> > on
> > >> it, along with Direct TV service with a Hughes Network
> > >> Systems Reciever (Model HDVR2)
> > >>
> > >> I have tried absolutely everything I can think of and
> > >> everything that Gateway support can offer to solve
> > this
> > >> problem. I cannot change channels on my Hughes
> > Reciever
> > >> with my MCE. The IR cable is in place, the program
> > says
> > >> it recognizes my STB remote etc. I've tried setting
> > it
> > >> up with no remote, the codes dont work.
> > >>
> > >> I would really appreciate any assistance or additional
> > >> ideas someone could give me. I thought I would be all
> > >> set with a common satellite provider and relatively
> > new
> > >> and common satellite reciever. I guess I was wrong.
> > >>
> > >> Thanks in advance for any help.
> > >.
> > >
>
>
>



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