Re: POLL: SP2 - My Music issue; Respond only if you have experienc

From: Val (Val_at_discussions.microsoft.com)
Date: 09/23/04


Date: Thu, 23 Sep 2004 14:51:02 -0700

I have a HP 854n and am waiting to download SP2 because of all the problems I
am reading about. Have you found out anymore info about the My Music problem?
I have a lot of music on my computer and I would be very upset if I could not
listen to it.
Val

"Michel Bordeleau [MVP]" wrote:

> Hi Joe,
>
> Did you re-install SP2? Your steps don't mention that. :)
>
> Michel
>
> "Joe L" <JoeL@discussions.microsoft.com> wrote in message
> news:D6189389-B9D6-4072-8951-BE4FDEC6659A@microsoft.com...
> > Have an HP 854n with MCE 2004, installed WinXP SP2 then WMP10. Everything
> > seem to work excepted 'My Music'. I thought I had put all the HP patch
> > (HP
> > warns to install prior to SP2) but you need to drill down in each an every
> > patch to find out. Hopefully all relevant patches are dated of Aug-2004 or
> > after.
> >
> > Fix:
> >
> > 1. uninstalled WinXP SP2
> > 2. uninstalled WMP10
> > 3. Installed WMP9
> > 4. Verified 'my music' was working
> > 5. Installed pre-SP2 relevant patches from
> > http://h10025.www1.hp.com/ewfrf/wc/softwareList?product=306210&lang=en&lc=en&cc=us&dlc=en&os=228
> >
> > 6. Verified 'my music' was working
> > 7. Installed WMP10
> > 8. Verified 'my music' was working
> >
> > Everything works great now and some other issues have been taken care by
> > the
> > same token.
> >
> >
> >
> > "Alinds" wrote:
> >
> >> Dell 8300
> >> Uninstalled SP2 Computer completely crashed, Re-installed OS and applied
> >> the
> >> HP Registery patch that someone posted on this site. Re-installed SP2
> >> and it
> >> works.
> >>
> >>
> >> "Michel Bordeleau [MVP]" wrote:
> >>
> >> > I'm trying to figure out which OEM and models have run into problems
> >> > with My
> >> > Music not working after applying SP2. Please respond to this thread
> >> > with
> >> > your PC make and model ONLY if you have experienced this problem. If
> >> > you
> >> > have fixed the problem, also post your solution.
> >> >
> >> > I'm hoping to gather some statistics and facts about this issue so I
> >> > can
> >> > forward it to Microsoft to see if we can fix this issue.
> >> > ----
> >> > Response form
> >> >
> >> > Manufacturer:
> >> > Model:
> >> > Method of applying SP2 (Windows Update, manual download, CD):
> >> > Resolution to problem (if any):
> >> > ----
> >> >
> >> > Thanks all.
> >> >
> >> > --
> >> >
> >> > Michel Bordeleau
> >> > MS-MVP - Windows XP Media Center Edition
> >> > (remove google from email address to email me)
> >> >
> >> >
> >> >
>
>
>