Re: HELP! IR Cable Comm Trouble
From: Tim (anonymous_at_discussions.microsoft.com)
Date: 08/19/04
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Date: Thu, 19 Aug 2004 16:29:15 -0700
Bob, thanks for responding. I have considered that. In
fact I have a similar IR device that I use to change
channels from one room to another, and I've attempted
using that emitter in place of the gateway one. Still no
luck.
>From the look of it, I cant tell if it is even sending a
signal, there is no flashing red light, but then again
Gateway support told me I wouldnt see one. Is that
correct?
Do you know if there is a list of compatible STBs out
there? I'm really disappointed that this isnt working.
I was really looking forward to the comptuer and
software, but have been trying for a month now.. to
include even sending the computer back to gateway only to
have them tell me everything is fine, only to get it back
and it still doesnt work. I'm really at a loss and
considering just trying to return the thing and get my
money back. These discussion boards are my last efforts.
Thanks again for your time.
Tim
>-----Original Message-----
>Hi Tim,
>
>There's a possibility that the IR emitter/cable
>itself is faulty. Is there a way you can determine
>if it's even transmitting a signal? Some STBs
>have an LED that lights up when it receives an IR
>signal.
>
>If you can't determine that the IR emitter/cable
>is good, I'd see if you can convince Gateway to
>send you a replacement.
>
>Since you've already gone through all the trouble-
>shooting steps with their support tech, that seems
>like a reasonable "next step" to me.
>
>--
>-Bob
>____________________________
>Microsoft MVP
>Windows XP Media Center Edition
>www.microsoft.com/ehome
>
>
>"Tim" <anonymous@discussions.microsoft.com> wrote in
message news:8fb301c485b0$238762b0$a601280a@phx.gbl...
>> If someone could please help me I would greatly
>> appreciate it.
>>
>> I have a Gateway 610XL with the Media Center Edition
on
>> it, along with Direct TV service with a Hughes Network
>> Systems Reciever (Model HDVR2)
>>
>> I have tried absolutely everything I can think of and
>> everything that Gateway support can offer to solve
this
>> problem. I cannot change channels on my Hughes
Reciever
>> with my MCE. The IR cable is in place, the program
says
>> it recognizes my STB remote etc. I've tried setting
it
>> up with no remote, the codes dont work.
>>
>> I would really appreciate any assistance or additional
>> ideas someone could give me. I thought I would be all
>> set with a common satellite provider and relatively
new
>> and common satellite reciever. I guess I was wrong.
>>
>> Thanks in advance for any help.
>.
>
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