Re: Missing or Corrupt Video file message when using live TV
From: Doug Knox MS-MVP (dknox_at_mvps.org)
Date: 06/12/04
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Date: Sat, 12 Jun 2004 09:08:14 -0400
Alex,
Look in the C:\Windows or C:\Winnt folder for a hidden folder called $NtUninstallKB838358$ If its on your computer, you should see a spuninst folder. Open this one and run the spuninst.exe program inside. Unfortunately I don't have this hotfix on my computer, so I can verify that the required files will be there.
-- Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display Win 95/98/Me/XP Tweaks and Fixes http://www.dougknox.com -------------------------------- Per user Group Policy Restrictions for XP Home and XP Pro http://www.dougknox.com/xp/utils/xp_securityconsole.htm -------------------------------- Please reply only to the newsgroup so all may benefit. Unsolicited e-mail is not answered. "Alex_P_UK" <AlexPUK@discussions.microsoft.com> wrote in message news:3DBA64B8-E6A4-48CA-8585-D0AFAA3845E4@microsoft.com... > Hi, Justtried all of the above ideas and still no joy. The TV card is giving me the same error message. tried installing all update from the hauppauge site but no joy there either. tried restoring but guess what? That doesn't work! It goes through the restore process on sht down but when restarted says "Unable to restore, No data has been changed" It does this with all restore points even manual one I have created. I have recently done a reinstall and i took me 10 hours to get everything back how it was so I want to avoid this at all costs! Any ideas guys? im stuck on this one! Thanks, Alex > > "Bob [MVP]" wrote: > >> I had the same problem after installing "Critical Update >> for Windows XP Media Center Edition 2004" (KB838358). >> >> I had to use System Restore to uninstall KB838358 to >> get TV working again. >> >> -- >> -Bob >> ____________________________ >> Microsoft MVP >> Windows XP Media Center Edition >> www.microsoft.com/ehome >> >> >> "Doug Knox MS-MVP" <dknox@mvps.org> wrote in message news:%233xGONBUEHA.3752@TK2MSFTNGP12.phx.gbl... >> Uninstall the device, reboot, then reinstall. Also make sure you have the latest drivers from the tuner manufacturer. Follow the >> installation instructions they provide. Other than that, click Start, Run and enter SFC /SCANNOW to start the System File Checker. >> Another option would be to use System Restore to restore back to a point before the problem occurred. >> >> -- >> Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display >> Win 95/98/Me/XP Tweaks and Fixes >> http://www.dougknox.com >> -------------------------------- >> Per user Group Policy Restrictions for XP Home and XP Pro >> http://www.dougknox.com/xp/utils/xp_securityconsole.htm >> -------------------------------- >> Please reply only to the newsgroup so all may benefit. >> Unsolicited e-mail is not answered. >> >> "Alex_P_UK" <AlexPUK@discussions.microsoft.com> wrote in message news:4818E323-0D12-4695-B169-2B829B849744@microsoft.com... >> > Thanks for the fast reply. Judt tried that and the TV did have an error, so uninstalled and reinstalled. Restarted comp and still >> not working. Check device manager again and the problem says "Device cannot start". Where do I go from here? >> > >> > Regards, Alex >> > >> > "Doug Knox MS-MVP" wrote: >> > >> >> Go to Control Panel, System, Hardware, Device Manager. Remove and reinstall the drivers for your tuner card. >> >> >> >> -- >> >> Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display >> >> Win 95/98/Me/XP Tweaks and Fixes >> >> http://www.dougknox.com >> >> -------------------------------- >> >> Per user Group Policy Restrictions for XP Home and XP Pro >> >> http://www.dougknox.com/xp/utils/xp_securityconsole.htm >> >> -------------------------------- >> >> Please reply only to the newsgroup so all may benefit. >> >> Unsolicited e-mail is not answered. >> >> >> >> "Alex_P_UK" <Alex_P_UK@discussions.microsoft.com> wrote in message news:F619EAB2-E1EF-4428-803D-08A69D4A087B@microsoft.com... >> >> > Hi, >> >> > >> >> > Please help me! I am having a real headache with my new HP media centre (M577-UK) running XP-MC. When I try and view live TV I >> ge the following message " VIDEO ERROR Files needed to display video are missing or corrupt, please restart Media centre and/or your >> computer. If problem persists see help". >> >> > >> >> > All other video is running fine. DVD is OK, Video playback is fine. Tried Re-installing DVD player software, Video drivers and >> any thing else I can think of that is remotely related! I've hit a brick wall with this one! >> >> > >> >> > >> >> >> >>
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