Re: New Gateway 610XL With Media Center Edition Clogging Internet

From: Ed Hansberry, MS-MVP/Mobile Devices (spamfree-silvernino_at_hotmail.spambegone.com)
Date: 04/29/04


Date: Thu, 29 Apr 2004 10:02:59 -0500

KeithW <keithianw@yahoo.com> wrote:

>Scenario: I connect 3 PC to the internet via a wireless router and using cable modem. My two other PC with Windows 2000 and Windows XP do not have this problem connected to the same router(either via wireless or ethernet). On my Media Center PC, my internet connection seems to randomly get clogged (forcing me to reboot and disconnect the ethernet connection) even if I am not browsing on the internet (i.e. just sitting at the desktop). I have tried the following:
>1) Ran Adaware to get rid of data mining cookies.
>2) Ran a virus check with Norton Antivirus (which I disabled).
>3) Disabled all of the Non Microsoft Start-up apps in MsConfig.
>4) Reloaded the operating system only downloading the Critical Updates.
>5) Bypassed the router to connect directly to the Modem.
>
>I am convinced it is not my router, modem or internet connection (Adelphia Cable Modem), but something in the Operating System trying to retrieve info and not getting where it wants to go....or something that my Adaware connect see that is attempting to draw upon data on my PC. Any thoughts? I AM BEGGING FOR HELP! Maybe a faulty Network Interface Card (though that would be very rare). Gateway has no clue.

When this happens, open a command prompt on the Gateway and type:

netstat /o

In the far right column you will see Process ID's - PID. Now, open
Task Manager using CTRL-ALT-DEL and go to the Process tab. If there is
no PID column, select View|Select Columns, check PID and OK. Now,
click on PID so it sorts numerically.

Now, compare the process IDs of connections that are listed as
"ESTABLISHED" to see which programs have connections. You can also
click on the Nnetworking tab of Task Manager to actually see traffic,
though there will be no info on the actual process causing the traffic
there.

-- 
__________________________________________________________________________________
Ed Hansberry  (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices   www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/


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