Re: Error - Media Center has detected that you are not connected ...

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: jquiet (anonymous_at_discussions.microsoft.com)
Date: 04/04/04


Date: Sun, 4 Apr 2004 11:26:03 -0700

Derek,

I was not seeing this error but started getiing the exact problem you describe after a new installation. I gather that it is not hardware related. It must have something to do with the software/updates or the order of installation. I am installing MCE 2002, video, tuner and audio driver, MCE 2004, Critical Windows updates, NvDVD and then running MCE. Have you made any progress on it?
     
     ----- Derek R. Flickinger wrote: -----
     
     We have seen some pretty consistent "Not Connected to the Internet" messages
     on several MCE machines in the last week or so. Only one of them is running
     SP-1 RC-1, so we think we have eliminated that as a variable. What we did
     find is that something is amiss with MSN Today on-line, at least from the
     Philadelphia, PA, area. MSN Today comes up via Online Spotlight, but trying
     to add the MSN Today icon and MCL to the machine fails (from their 'Add'
     button). MCE displays a dialog that states there was an error in trying to
     add MSN Today. There actually is a MCL file and link created to the site,
     but the "butterfly" does not show up in More Programs or from the main menu.
     We even tried deleting the MCL and reloading the info, but that did not work
     either.
     
     Anyhow, it is after we go to the MSN Today site from within MCE that we
     consistently get "Not Connected to the Internet" errors. If we close MCE
     and open it again, everything else works. If we go to MSN Today through
     Online Spotlight, again we can access it, but then we get the "not
     connected" error message again after we return to the MCE UI and try to
     access anything on the Internet from within MCE. Outside of MCE, everything
     appears to function okay. This is from the US and appears to have started
     sometime just before this past weekend. We still are trying to track down
     more information regarding the cause of these failures and isolate which
     pieces actually are affected. This happens consistently on at least three
     machines that worked well before about the past week. There have been no
     infrastructure changes to their networks, either. We have not had an
     opportunity to diagnose the "new" MCL itself to try to understand why it is
     different, but that is next on the hit list. We have to compare a
     "previously working" MCL to the one that now is broken and see if there is
     something that points us to the problem. We don't understand how a MCL
     would break MCE's ability to know if it is connected or not, however.
     
     Is anyone else experiencing this particular problem and can confirm that MSN
     Today does or does not work correctly now - and that you currently can or
     cannot add the MSN Today MCL and icon to a MCE machine from their on-line
     page? We are trying to avoid potentially breaking other machines trying it
     out until we get a better handle on the issue. Thank you.
     
     Regards,
     
       =D-
     
     Derek R. Flickinger
     Interactive Homes, Inc.
     
     "msnews.microsoft.com" <james.e.borchart@seagate.com> wrote in message
     news:um3kJ9aEEHA.3872@tk2msftngp13.phx.gbl...
> No, I'm not that dumb. Internet access is just one of the several things
> that break on some media center PC's when the patches are applied.
>> Based on reading this group and Green button, there are no system
> applications installed on my media center PC.
>> I did determine last night that there is a .NET framework error on the
> windows desktop when this failure occurs. If I close the .NET error and
> restart media center, then I can get to online spotlight.
>> Harees: Did you check to see if there was any error on the windows
> desktop?
>> "Robert Schlabbach" <robert_s@gmx.net> wrote in message
> news:c3q8e3$m8g$07$1@news.t-online.com...
>> Do you have a third party FIREWALL product installed? Some products are
>> known to be buggy and silently block Internet access to updated
>> components
>> without telling the user about it. Try disabling or uninstalling that
>> product, and don't forget to complain to its maker if it indeed turns out
>> to be the culprit.
>>>> Regards,«
>> --
>> Robert Schlabbach
>> e-mail: robert_s@gmx.net
>> Berlin, Germany
>>>> "msnews.microsoft.com" <james.e.borchart@seagate.com> wrote in message
> news:#k#RDPREEHA.3088@tk2msftngp13.phx.gbl...
>>> I get this same error all the time now that I have updated to all the
> most
>>> recent patches. I had NEVER recieved this error message before I put
> all
>>> the Media Center specific patches on.
>>>>>> "hkhurana" <hkhurana@yahoo.NOSPAM.com> wrote in message
>>> news:O$BpeqHEEHA.1240@TK2MSFTNGP10.phx.gbl...
>>>> Connected to the Internet. This happens when I click online
>>>> spotlight?
>>>> I redid the "intenet connection" under settings, but it did not
>>>> help...Any ideas? I am connected to the internet, and can use IE
>>>> without any problems...
>>>>>>>> Thanks.
>>>>>>>> Harees
>>>>>>>> Posted via http://www.xpMCE.com
>>>> Everything about Windows XP Media Center Edition
>>>>>>>>>>>>



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