Re: Error Number: 0x800CCC6D

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I did 'turn off/disable' as much of McAfee as I could, but it didn't work.
As for turning off Cox' anti-spam, I am not aware of how to do that. I have
not yet made my last call to Cox. Do you have a preference between AVG and
Avast? Thanks again.

"Bruce Hagen" wrote:

I use Cox on the west coast and port 25 works fine for me. I don't believe
that is the issue.

Are you using the Cox security program? McAfee, anti-spam, etc.? The error
message suggests that the anti-spam program is causing your problem. I would
start by not using the Cox program and not using McAfee and any anti-spam
program.

Get that stuff off your machine and get a good, freeware anti-virus program
such as AVG or Avast.

McAfee Consumer Products Removal Tool three-step fix
http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

AVG Anti-Virus Free Edition 8.0
http://free.grisoft.com/ww.download?prd=afe

Do a custom installation and opt out of e-mail scanning.

Avast:
http://www.avast.com/eng/download-avast-home.html

In the case of Avast, choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA



"WOLLAM" <WOLLAM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6472C2A4-DD8B-44C0-AAB1-599B0E5BD037@xxxxxxxxxxxxxxxx
Bruce, Thanks for the input, but to no avail. I called Cox and explained
the
587 port. We tried that and port 465 as well, but neither seemed to work.
Additionally we tried: disabling all aspects of our virus protection
(McAfee), reset the router and/or modem, changed cabling to bypass the
router, system restore and, using an idea from another forum, ran a full
scan. Nothing works. I tried sending to a smaller Group (13 addresses
this
time as opposed to 83 in the email where the issue started); nothing.
After
trying the port changes I received the following error codes: 0x800CCC19
and
0x800CCC78. With these codes tech said it was a security issue but could
find no solution.

Oddly, though, my wife was able to receive an email addresses to a few
dozen
recipients. She then hit 'Reply All' and it was successful.

I would welcome any and all suggestions as my wife is literally freaking
out. I am going to try one more thing and then call Cox to demand a fix
or a
reason. To date they have been able to provide neither.

Thanks Again,
Dan Wollam

"Bruce Hagen" wrote:

Looks like a problem with Cox that has not made its way down to the tech
support. See this almost identical post in OE General today. I would call
Cox back and ask to speak to a Tier 2 tech and cite this other persons
issue.

http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_thread/thread/497946f6828d0740?hl=en&q=author:jmg44%40cox.net
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"WOLLAM" <WOLLAM@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D3344812-7B1B-433D-9E79-C1C9A6762D8D@xxxxxxxxxxxxxxxx
In Outlook Express 6.0 wife attempted to send a Group email and which
was
returned as undeliverable due to the following error message:

The message could not be sent because its size exceeded the server's
limit.
You can use the option, located in Tools | Accounts | Properties |
Advanced,
to break messages into smaller parts. Subject 'Hello', Account:
'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server
Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was
undeliverable.
This message has been found to be a potential spam message, and has
therefore
been blocked. Please visit http://coxagainstspam.cox.net for more
information.', Port: 25, Secure(SSL): No, Server Error: 552, Error
Number:
0x800CCC6D

This was attempted to a Group of 83 recipients, and the message size is
5kb.
So far, the best Cox could tell me is to check that the 'syntax' of all
recipients in the Group is correct; they are.
Thanks in advance for any and all help.




.

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  • Re: Error Number: 0x800CCC6D
    ... I use Cox on the west coast and port 25 works fine for me. ... I would start by not using the Cox program and not using McAfee and any anti-spam program. ... MS-MVP Outlook Express ...
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