Re: Older mails disappeared

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4) and http://support.microsoft.com/?kbid=918069 (see Notes section under Resolution)
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DBXpress (faster, more powerful, with even greater functionality than DBXtract)
http://www.oehelp.com/DBXpress/Default.aspx
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Avoiding Such Corruption in Future:

- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Andrew wrote:
I've just discovered that some of my older emails have disappeared, the
files are empty. I suspect it might be some form of archiving but I cannot
find any command to either turn the function off or recover the archived
emails. Can anyone help???

.

Relevant Pages

  • Re: Compact message store
    ... DBXpress (faster, more powerful, with even greater functionality than DBXtract) ... Frequently perform a manual compact of all OE folders while "working offline". ... Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. ... MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 ...
    (microsoft.public.windows.vista.mail)
  • Re: Sending e-mail in OE 6
    ... Move any messages that you want to keep out of Sent Items and Deleted Items folders and into other local OE folders you've created for archiving such messages. ... Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Message does not leave outbox but is sent many times
    ... Items folders and into other local OE folders you've created for archiving ... Do not cancel Automatic Compacting, should it occur, and do not attempt to ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: OUTBOX "STUCK"
    ... Move any messages that you want to keep out of Sent Items and Deleted Items folders and into other local OE folders you've created for archiving such messages. ... Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Cannot reply or send e-mails
    ... Move any messages that you want to keep out of Sent Items and Deleted Items folders and into other local OE folders you've created for archiving such messages. ... Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)