Re: Messages Disappear when OE6 compacts
- From: PhotoMan <PhotoMan@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 22 Jan 2009 05:33:02 -0800
I thought of that as well....about 10 seconds AFTER the last compacting (
running Norton Internet Security 2009. I was using Kaspersky &
Spysweeeper....with the same results)
Ted
"Steve Cochran" wrote:
Its likely your antivirus software is responsible for this. Next time you.
wish to compact, disable the antivirus software completely and then try
compacting and see if that fixes it. See www.oehelp.com/OETips.aspx#3
steve
"PhotoMan" <PhotoMan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7ED96B49-FA9F-49E0-A2A8-227641CCA6F4@xxxxxxxxxxxxxxxx
Hello Bruce,
-XP w / SP3 and fully patched. All setting correct to show "all mesages".
-No work done on computer while (auto) compacting.
-Error message re can not compact -file is in use by another application
comes up twice. Click on "ok".
-Message Store is empty but .bak files are in the "Recycle Bin".
-There is no folder / entry there for OE's "Inbox" (Hotmail, yes, but not
OE. "Drafts" and "Sent Items" folders under Outlook Express / Local
Folders
are also absent from the Recycle Bins' .bak entries).
Ted
"Bruce Hagen" wrote:
Who were you replying to? Never mind.
First, check the obvious. Go to the Inbox and click View | Current View |
Show All Messages.
If that was checked, then read on.
The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.
Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact
Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone
About File Corruption:
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
Recovery tools:
If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the
message
store), copied as bak files.
To restore a bak folder to the message store folder, first find the
location
of the Message Store.
Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.
In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start
| Control Panel | Folder Options | View.
Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the
Message
Store.
Open OE and, if the folder is missing, create a folder with the *exact*
same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new
folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.
First, check if there is a bak file already in the message store. If
there
is, and you removed the dbx file, go ahead and rename it to dbx.
If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open
the
message store back up and change the file extension from .bak to .dbx.
Close
the message store and open OE. The messages should now be back in the
folder.
If the messages are successfully restored, you can go ahead and delete
the
old dbx file that you moved to the Desktop.
If you do not have bak copies of your dbx files in the Recycle Bin, then:
DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx
And see:
http://www.oehelp.com/OETips.aspx#4
A general warning to help avoid this in the future:
Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.
Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
And backup often.
Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"PhotoMan" <PhotoMan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6A3949CD-8FF9-420E-8D7F-91028FCF65A1@xxxxxxxxxxxxxxxx
Whereas I can't help you with your problem, I have a similar one.
Everytime
OE decides to do a compact / compression to save disc space, I end up
losing
a complete month or two worth of (read) messages from my "IN" box.
Today's
compression cost me the entire contents for October and November
(2008).
This happens EVERY time OE compacts things.
OE version 6.00.290o.5512. XP Media Edition SP3
- References:
- RE: Messages Disappear when OE6 compacts
- From: PhotoMan
- Re: Messages Disappear when OE6 compacts
- From: Bruce Hagen
- Re: Messages Disappear when OE6 compacts
- From: PhotoMan
- Re: Messages Disappear when OE6 compacts
- From: Steve Cochran
- RE: Messages Disappear when OE6 compacts
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