Re: Can't Display .eml in Outlook Express and Printer Issues

Are you running IE6 or IE7?

(3) I Tried 2 updates, both failed. Both with Error Code: 0x80072EFE. In
reviewing the log I see some failures, but I see subsquent attempts
completed.

Which two updates failed to install, Rich?

What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed ?
~~~~~~~~~~~~~~~~~
The above notwithstanding, your current Identity may be damaged, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity...

File | Identities | Add new identity

Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File | Identities | Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place.

- Disable email scanning by your anti-virus application. It can cause corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Rich G. wrote:
Thanks for the reply.

(1) System is XP Pro, x64, Version 2003, SP2

(2) Automatic Update is enabled.

(3) I Tried 2 updates, both failed. Both with Error Code: 0x80072EFE. In
reviewing the log I see some failures, but I see subsquent attempts
completed.

(4) Plain text is not checked.

(5) Block Images is not checked.

(6) HTML Send Pics with messages is checked.

PA Bear wrote:
We'll deal with the EML issues in this newsgroup.

(1) Please state your full Windows version (e.g., WinXP SP3).

(2) Is Automatic Updates enabled
(http://www.microsoft.com/windows/downloads/windowsupdate/learn/windowsxp.mspx)?

(3) Go to http://windowsupdate.microsoft.com | select CUSTOM & scan: If any
updates are offered, can you install them successfully?

=> NB: Please do NOT install IE7 or WinXP SP3 at this point, if they're
not already installed!

(4) OE Tools | Options | Read | Read all messages in plain text <= is this
option enabled?

(5) OE Tools | Options | Security | Block images and... <= is this option
enabled?

...In some cases
a document will be received with photos inline. When forwarded, the
received message does not have the photos inline.

(6) OE Tools | Options | Send | Mail Sending Format | HTML | Include pix
with
messages <= is this option enabled?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Rich G. wrote:
This is a stumper. It may have something to do with Automatic Upgrades,
but
I haven't found the connection yet.

The problem: The PC is a Intel Quad processor, 4 Gig memory, using 64-bit
XP Pro. I am running Bitdefender Internet Security and Prevx 2.0. The PC
was re-loaded a few months ago because I had an issue that was similar to
this. About 3 weeks ago Outlook Express stopped displaying received .eml
messages or some messages that have HTML. It displays text. In some
cases
a document will be received with photos inline. When forwarded, the
received message does not have the photos inline.
<snip>
My gut is telling me that something is coming down in the updates that is
blocking the network somehow. I had a lot of updates around the time
this
happened, but not that sure as it was not brought to my attention until
later.

Any suggestions would be appreciated.

.

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