Re: please help. I cannot connect to my outlook express 6

Michael,
The only connection is via the Router and Ethernet cable. The Thomson BBnd
Modem software is still installed but no modem connected.

There is only one Mail account and I can only get mail rec /send when I
click send/receive.

Settings in Outlook Express at Tools, Accounts, Mail/News, Properties,
Connection for each mail acct (one only) is "settings in Outlook Express at
Tools, Accounts, Mail/News, Properties, Connection for mail is
"pop.tiscali.co.uk" and News is "msnews.microsoft.com".

It is definitely the router which is stopping OE from opening.
brett




"Michael Santovec" wrote:

The errors that you are getting are send/receive errors. Is the Router
your only connection to the Internet? Or do you also have dial-up,
Wi-Fi or something else?

Since you would get the error on opening, OE is presumably set to do a
Send and receive on start up (Tools, Options, General). But since you
don't get the error when the router is off, that would indicate that OE
found some other route to the Internet.

Check your settings in Outlook Express at Tools, Accounts, Mail/News,
Properties, Connection for each mail and news account. What do you
have set there?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"brett" <brett@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:95552D04-68EE-4FB8-9D38-4294395D69A1@xxxxxxxxxxxxxxxx
Postcript.
Further to my post below, I can confirm that if I switch off the
Siemens SE
587 Router from Tiscali, I can open OE6. If I then switch on the
Router, OE6
remains perfectly usable - clear indication of the cause!?
Why should this be?
Any advice would be helpful, thanks.
brett

"brett" wrote:

Hi for Frank,
Sorry but I am interested in your post below of " ... McAfee and
Norton are
not compatible with Windows Mail and Outlook Express and should be
uninstalled"
I am using Win XP SP2 (regularly updated) and OE 6 6.00.2900.2180
(xpsp_sp2_rtm.040803-2158) with McAfee and email scanning disabled.

Recently I am having problems opening OE which starts to open and
then
closes. Sometimes I can overcome this problem by shutting down
desktop then
starting again; often this does not work though. I do not get any
error
messages. Recently, I changed from a BB modem to a router using
Ethernet
cable which seems to work very well - could this be causing the
problem?
Additionally, I uninstalled Win Live Mail which I do not care for as
I
thought this might be causing interference - made no difference.

Can one uninstall the OE 6 and what is a suitable alternative please.
I
have Outlook but it has too many "bells and whistles" when all I need
is a
simple email programme which is not vulnerable to file/folder
corruption.

"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@xxxxxxxx> wrote in
message
news:u7A1xF5DJHA.1228@xxxxxxxxxxxxxxxxxxxxxxx
<travoltafan@xxxxxxxxxxx> wrote in message
news:a5bc2633-a3e0-452d-abb0-35660f2c17b5@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi,
I am new to this. My internet is working fine. I have cable
internet
and a webmail page with them which is working fine. But I also
have
that email coming thru outlook express along with another one. I
have
been using my outlook express for weeks now with no problem. All
of
the sudden I cannot send and receive anything. My error is A
TCP/Ip
error occured 0X800ccc19. Also when I try to switch my identity it
gives me error 0x800ccc15. Why is this happening?? I have outgoing
messages that need to be sent. I couldn't find anything of the
microsoft web site to help me and they want so much money for tech
help.

0x800CCC15 SOCKET_CONNECT_ERROR Unable to open Windows
Socket.
0x800CCC19 TIMEOUT

Both errors can be caused by interference from an anti-virus
program.

Email scanning should be turned off in any anti-virus. Also
exclude EML
files from the scan. It provides no protection not provided by the
regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows
Mail and
Outlook Express and should be uninstalled. The latest version of
Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email





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