Re: please help. I cannot connect to my outlook express 6

Hi for Frank,
Sorry but I am interested in your post below of " ... McAfee and Norton are
not compatible with Windows Mail and Outlook Express and should be
uninstalled"
I am using Win XP SP2 (regularly updated) and OE 6 6.00.2900.2180
(xpsp_sp2_rtm.040803-2158) with McAfee and email scanning disabled.

Recently I am having problems opening OE which starts to open and then
closes. Sometimes I can overcome this problem by shutting down desktop then
starting again; often this does not work though. I do not get any error
messages. Recently, I changed from a BB modem to a router using Ethernet
cable which seems to work very well - could this be causing the problem?
Additionally, I uninstalled Win Live Mail which I do not care for as I
thought this might be causing interference - made no difference.

Can one uninstall the OE 6 and what is a suitable alternative please. I
have Outlook but it has too many "bells and whistles" when all I need is a
simple email programme which is not vulnerable to file/folder corruption.

"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@xxxxxxxx> wrote in message
news:u7A1xF5DJHA.1228@xxxxxxxxxxxxxxxxxxxxxxx
<travoltafan@xxxxxxxxxxx> wrote in message
news:a5bc2633-a3e0-452d-abb0-35660f2c17b5@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi,
I am new to this. My internet is working fine. I have cable internet
and a webmail page with them which is working fine. But I also have
that email coming thru outlook express along with another one. I have
been using my outlook express for weeks now with no problem. All of
the sudden I cannot send and receive anything. My error is A TCP/Ip
error occured 0X800ccc19. Also when I try to switch my identity it
gives me error 0x800ccc15. Why is this happening?? I have outgoing
messages that need to be sent. I couldn't find anything of the
microsoft web site to help me and they want so much money for tech
help.

0x800CCC15 SOCKET_CONNECT_ERROR Unable to open Windows Socket.
0x800CCC19 TIMEOUT

Both errors can be caused by interference from an anti-virus program.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the
regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email


.

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