Re: Service Pack 3 and Compacting Message

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Using Norton AV and firewall, plus Microsoft Defender anti-spam.

All were running when I installed SP3.

Not using anything else on the list you provided.

Haven't run the Norton equivalent of Cleanup and Defrag since installing SP3.

Anti-virus does scan incoming and outgoing email.

I don't know how to determine if I'm "using the default "Main Identity"".

I have opened a support dialogue with MS - no help.




--
Pete


"PA Bear [MS MVP]" wrote:

For reference, here's a list of things which are known to cause this
behavior:

• Various & sundry anti-virus applications (including Norton)
• Various & sundry anti-spyware applications
• Various & sundry third-party firewalls
• Any/all of the above running when SP3 was installed
• IBM Rapid Access keyboard (driver) RAKDLL.DLL
• Nero plug-in(s)
• Windows Desktop Search
• Windows Live Mail
• Disk defragmentation
• MailWasher

I presumed the above list would be self-explanatory.

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)? Were any of these applications running when you installed WinXP
SP3?

Are you using an IBM Rapid Access keyboard or is the file RAKDLL.DLL present
on your machine?

Are you running one or more Nero plug-ins?

Is Windows Desktop Search installed?

Is Windows Live Mail installed? Was it ever installed?

Have you run Disk Cleanup and then a Defrag session since you installed SP3?

Do you use MailWasher? Do you use any other anti-spam
application/filtering?

Is your anti-virus application configured to scan incoming/outgoing mail?

OE File | Identities | Manage identities: Are you using the default "Main
Identity"?

Have you opened a free WinXP SP3 support incident about this?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


mallard85750 wrote:
Millions of users may not have encountered this behavior, but I have,
numerous people on this site have, and you've provided a list of
potentially
conflicting things that may cause this problem, including the most widely
used anti-virus app - Norton. That hardly makes MS look good.

Now that I have that off my chest, does anyone have a solution instead of
a
lecture?

See this recent discussion about the problem:
http://groups.google.com/group/microsoft.public.outlookexpress.general/browse_frm/thread/fcd35fbfa457fd6f

For reference, here's a list of things which are known to cause this
behavior:

• Various & sundry anti-virus applications (including Norton)
• Various & sundry anti-spyware applications
• Various & sundry third-party firewalls
• Any/all of the above running when SP3 was installed
• IBM Rapid Access keyboard (driver) RAKDLL.DLL
• Nero plug-in(s)
• Windows Desktop Search
• Windows Live Mail
• Disk defragmentation
• MailWasher

Millions of OE users have installed SP3 without encountering this
behavior
after doing so. I know kos I'm one of them and I've installed SP3 on
over
a dozen machines.

Not that MS will be interested but...

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
select
Windows XP | select Windows XP Service Pack 3
--
mallard85750 wrote:
Ever since installing SP3, I get frequent messages to compact. I've
read
all the threads, and can't find any evidence of a solution yet. Does
anyone know of a solution?


.

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