Re: Unable to forward or send attachments in OE6

"lschra" <lschra@xxxxxxxxxxxxxxx> wrote in message news:f430ad2b-bd05-4558-b5b3-d0dc8211e088@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On May 2, 12:38 pm, "Bruce Hagen" <Nos...@xxxxxxxxxxxxxx> wrote:
"lschra" <lsc...@xxxxxxxxxxxxxxx> wrote in message

news:b8dfb129-ac8d-4bdd-8695-b7ac261cf622@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On May 2, 11:29 am, "Bruce Hagen" <Nos...@xxxxxxxxxxxxxx> wrote:





> "lschra" <lsc...@xxxxxxxxxxxxxxx> wrote in message

>news:92faedd7-e7ef-40b6-a0f9-f8c01571ff35@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> On May 2, 9:41 am, lschra <lsc...@xxxxxxxxxxxxxxx> wrote:

> > I have XP pro. Now when I forward pictures or send pictures or any
> > type of attachment like a pdf file the recipient doesn't get the
> > attachments. It says attachment but there isn't any file extension.
> > Or sometimes they don't get the email at all. I have contacted my ISP
> > and they say it is a OE problem. I think all of my options are
> > correct. Set up for HTML and blocking file attachments unchecked. I
> > use AVG virus protection but without the email scanner.

> I do not use the email scanner in AVG - it is turned off. I received
> an email with pictures that I tried to forward but no one got it. I
> tried to send it to myself and it worked. I also sent myself a pdf
> file and a jpg which I received. So it appears that I can receive
> email attachments but I cannot receive. Also, I compacted all of my
> saved messages two days ago.
> ~~~~~~~~~~~~~~~~

> Now, *forward* those two test messages to yourself. Do you get them?

> You wouldn't be using MS Outlook and not Outlook Express by any chance?

> Who is your ISP/mail server?
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA

I do get the messages forwarded to myself. I am using Outlook Express
6 and my ISP is Iowa Telecom
~~~~~~~~~~~~~~

Tools | Options | Send | Mail Sending Format.

For HTML Settings, use Quoted Printable and check Send Pictures With
Messages.

For Plain Text Settings, use MIME and None.

If that makes no difference, and since you get attachments forwarded to
yourself, I do not see how Outlook Express can be at fault.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA- Hide quoted text -

- Show quoted text -

Thank's so much for your help, as this is extremely frustrating. So
you think the problems is with my ISP? Thanks.

~~~~~~~~

You never got an error message or bounced mail message, correct?

Either your ISP or the recipients, or AVG. Could be a size issue. (Attachments add 35-40% due to encoding.

Too many recipients.

I would also do this with AVG:

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see that option. For some reason, just unchecking it in the security center causes a conflict with the Windows Security Center.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

.

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