Re: Multiple errors OE
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Fri, 21 Mar 2008 13:10:40 -0400
YW. Have you resolved the problems now, Diane?
Diane P. wrote:
Thanks very much. I greatly appreciate your response to my inquiry.
"PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx> wrote in message
news:uj0sPSuiIHA.3740@xxxxxxxxxxxxxxxxxxxxxxx
Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File
> Identities > Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity
into the new one, and then (3) delete the old one (File > Identities >
Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm
- Do not cancel Automatic Compacting, should it occur, and do not attempt
to close OE via Task Manager or shutdown your machine if Automatic
Compacting is taking place.
- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages), it provides no additional protection,
and even Symantec says it's not necessary:
<QP>
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Diane P. wrote:To make a long story short, I switched back from Thunderbird to OE; fewer
log-in problems. I also had to chnage file associations form Thunderbird
.eml files to those files associated with OE. I am not sure if this is
the
source of the problems, but I got a message from ISP that there were new
newsgroups. I was looking through the list and chose a group I wanted to
add
and got a message that OE encountered a problem and had to close.
"Hanging app was msimn.exe"
Then, a Dr. Watson PostMortem Debugger failure message.
Then there was the Fault Bucket message 45257867
I tried the same thing over again and got the same error messages. I
can't
add any newsgroups without OE crashing.
I have had log in problems with ISP. Only recognizes my user ID and
password
75% of the time via email client and 100% of the time using webmail.
Perhaps
there's corruption somewhere. Can someone give me a hand to get started
to
correct these issues. I can get mail and I can get and read Usenet
messages
without difficulty.
I have WinXP SP2, all up to date, AVAST, Spybot S&D, Ad-aware, Comodo
Firewall and Super-Anti-Spyware. My guts tell me there's no easy fix and
there is pain ahead. Thanks.
Diane
.
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