Re: 17 seconds to open first message
- From: Galloping Hairpin <GallopingHairpin@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 3 Mar 2008 11:48:01 -0800
Ok, I finally got around to creating a new identity, not totally
straightforward because of the approach used by my ISP to implement multiple
email addresses.
Anyway, the new identity exhibited similar, but not identical, problems to
the old one insofar as it took 15 seconds to open the first message rather
than the 21 seconds.
I have de-installed Avast and re-installed without any email scanning
options. I have also disabled MailSafe in my ZoneAlarm firewall (although
turning the firewall off completely makes no difference in any case).
If I can ever save up enough money I'm going to buy myself a Macintosh
because I'm totally fed up with the problems I encounter with Microsoft
products. Either that or I'll run my PC on Linux.
"PA Bear [MS MVP]" wrote:
<kibbitz>.
If compacting all OE folders (ALT+F+F+F;
http://www.insideoe.com/files/maintain.htm#compact) and deleting Temporary
Internet Files (and accepting the prompt to delete all offline content)
doesn't correct the problem...
Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File >
Identities > Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one, and then (3) delete the old one (File > Identities > Manage
Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
</kibbitz>
--
~PA Bear
Galloping Hairpin wrote:
Yes, I see this delay in every folder.
I can't get my brain around the fact that there is no activity in the
Avast
processes yet it's clearly affecting Outlook Express in some way.
Is there any way to re-install Outlook Express?
"Bruce Hagen" wrote:
Do you see this delay in every folder, or just the Inbox? I'm trying to
figure out if there is something wrong with Avast, or it is actually
doing
its job and the delay is a result.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Galloping Hairpin" <GallopingHairpin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:C82C4B75-8A97-4913-9B9E-6F57162BCE10@xxxxxxxxxxxxxxxx
Ok. I've done that and it hasn't made any difference.
"Bruce Hagen" wrote:
In many cases, just unchecking e-mail scanning is not enough. Remove
Avast
and reinstall it. Choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.
See if that helps.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
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