Re: Blank Error Message When Sending Emails
- From: "PA Bear [MS MVP]" <PABearMVP@xxxxxxxxx>
- Date: Mon, 4 Feb 2008 10:56:55 -0500
1a. Move any messages that you want to keep out of Sent Items and Deleted Items folders and into other local OE folders you've created for archiving (saving) such messages.
1b. Move 99% of your messages in your Inbox folder to other local OE folders, too.
2. Write down the location of your identity's store (http://www.insideoe.com/files/store.htm#storemain).
3. Close OE.
4. In Windows Explorer, navigate to your store folder, find & delete the files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.
To avoid such problems in the future:
- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
Colin wrote:
Hi Bruce,
Thank you for your detailed reply. However, after moving over half of the
sent items into an archive folder that I created, and then compacting all
folders like you recommended (however, at a couple of points throughout it,
it stoped and said that outlook or another program was using the files, so I
clicked okay, and it continued. It was set to working offline), I rebooted
the computer, and for the first 3 emails i sent out, it worked like a charm.
After that, the problem came back again :(
I then tried deleting the outbox.dbx file with success, however, it did not
resolve the issue.
To try to narrow the issue down, I went and recompacted all of the folders
like you had suggested again, so see if it would again temporarily fix the
problem. Unfortunately it did not. So I'm back to square one.
ANY other recommendations?
Thank you very much for your help,
Colin
.
- References:
- Re: Blank Error Message When Sending Emails
- From: Bruce Hagen
- Re: Blank Error Message When Sending Emails
- From: Colin
- Re: Blank Error Message When Sending Emails
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