Re: Error Message



"Bruce Hagen" wrote:

<QP>
I'm not really using it to check for viruses...just to eliminate the spam.
</QP>

Is Trend Micro your anti-virus program, or do you have another? You can have
one program that does virus protection, anti spam and a firewall all in one.
Every anti-virus program has an e-mail scanning option which should never be
used with Outlook Express.

Aside from that, you did delete the Outbox.dbx file from your message store?
You did have OE closed when you did this? Have you rebooted since doing
this?

While e-mail scanning causes problems with OE, your original problem was a
corrupt Outbox, since you only had one account. Deleting the Outbox.dbx file
should have fixed that. E-mail scanning was just included in the General
Precautions I included.

If you are having problems receiving mail as well, then your problems are
greater. I would look at Trend Micro fro problems receiving mail.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Goldilocks" <Goldilocks@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:95093F27-67FA-4FE3-AA4F-A0D086684818@xxxxxxxxxxxxxxxx
OK...what I am saying here is that my anti virus program includes a spam
program, as well as spyware controls, etc. I have an anti-spam toolbar,
associated with this program, which puts all "spam" (or nearly all) into a
spam folder, instead of cluttering and defiling my inbox. I can also block
e-mails from this, send spam alerts through on something that gets to my
inbox by mistake, etc. I am very reluctant to turn that off, as without
it,
all of the garbage gets through to my inbox. If I am misunderstanding
something, please explain, but I have never found a way to eliminate spam
with simple Outlook Express "tools." I suppose if that is the reason I am
getting the error message when sending e-mail messages in OE, that is a
small
price to pay for not getting spammed. I'm not really using it to check for
viruses...just to eliminate the spam.

"Bruce Hagen" wrote:

E-mail scanning does not stop spam. Message rules or spam programs do.

Turning off e-mail scanning is safe. See:

Viral Irony: The Most Common Cause of Corruption.
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EOAAC

And this is from Symantec, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email
Scanning?

Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this.
To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Goldilocks" <Goldilocks@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:205382B8-F56B-46A1-9634-7AD2F619EDDA@xxxxxxxxxxxxxxxx
Thanks Bruce. I did the first steps, sent a test e-mail, and it went
out
fine. Did some more internet stuff, sent another e-mail in reply to one
sent
to me, and got the same error message again. So then I went back to the
compacting instructions. I have not to this point turned off the e-mail
scanning in my Trend Micro Internet Security program, because as far as
I
know, it is the only way to protect me from spam, which I do not want.
Do
you
have any further suggestions to get rid of spam if I turn off that
aspect
of
Trend?

Thank you for your help.

"Bruce Hagen" wrote:

Please include all previous messages in your replies.

You didn't follow the fix entirely if you didn't create a new Outbox.
The
dbx files are hidden. Here it is spelled out.

Tools | Options | Maintenance | Store Folder will reveal the location
of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question
{Outbox.dbx}
and delete it. A new one will be created automatically when you open
OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and
move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems
such
as
time-outs and account setting changes. Your up-to-date A/V program
will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Goldilocks" <Goldilocks@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:215B3C26-8B92-4461-9205-E3D25EB67637@xxxxxxxxxxxxxxxx
These are the same "fixes" I had already printed out from the
previous
question regarding this same issue. I do not have duplicate mail
accounts.
If
I do the start, find, search and type in outbox.dbx there is no file
found.
So I can't delete that either. I'm sorry if I didn't make it clear
that
I
had
already followed that fix entirely to no avail. There is something
else
missing.
In trend micro go to I/N security > Home network & F/Wall controls.>
Personal F/Wall settings x Advance Settings xNetwork protocol Control> Under
Discription x outgoing mass mailing (SMTP) x edit in the Connection Box, make
sure outgoing is selected. In the Response Box x Allow. Then O K . I read all
the trouble you were having, same here, but this is the answer. Best of luck









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