Re: Can't send email to self
- From: "Larry" <reply@xxxxxxxxx>
- Date: Sun, 9 Dec 2007 10:51:50 +1000
Long Shadows wrote:
:
: : 0x800CCC69 SMTP_550_MAILBOX_NOT_FOUND Mailbox not found
: :
: : Are you sending from name@xxxxxxxxxxxxxx to name@xxxxxxxxxxxxxx (not
: : othername@xxxxxxxxxxxxxx) and are you connected to the internet via
: : centurytel.net?
: :
: : You can't just make up an email address and use it in OE.
: : --
: : ~PA Bear
: :
: : Long Shadows wrote:
: : : THE PROBLEM: I cannot send an email to my own email address (@
: : : my ISP). The error message says:
: : :
: : : An unknown error has occurred. Subject 'test', Account:
: : : 'centurytel', Server: 'mail.nw.centurytel.net', Protocol: SMTP,
: : : Server Response: '550
: : : 5.7.1 lB6LnOr2023656 This message does not comply with required
: : : standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error
: : : Number: 0x800CCC69
: : :
: : : We have two computers connected on a home LAN. Both use Outlook
: : : Express 6 for email, with Windows XP SP2. Until the day before
: : : yesterday, we had no problem sending an email to our own address.
: : : When the problem first occurred on one computer, the other one
: : : could still send email to same address. The next day, neither
: : : computer could.
: : :
: : : SOLUTIONS WE HAVE TRIED:
: : : Changed the outgoing server to SMTP address given by ISP
: : : Incoming mail server (POP3) address verified as the one specified
: : : by ISP Checked the box "my server needs authentication" (had
: : : been unchecked -- ISP
: : : says it must be checked with SMTP address)
: : : Ran "NETSH INT IP RESET TEMP.TXT" and restarted computer
: : : Tested sending a message from ISP's webmail -- that works
: : : Tested turning off antivirus software and attempting to send
: : : message -- get
: : : same error
: : : Scrutinized Outlook Express settings for anything that has
: : : changed (did not
: : : find anything)
: : : Scrutinized antivirus update logs for anything unusual during
: : : that time frame (found only routine pattern updates)
: : : Asked a friend with same ISP service and Outlook Express to send
: : : a test message to herself -- it worked with no problem
: : :
: : : Our ISP says the problem is with Outlook Express or the antivirus
: : : software (Trend PC-Cillin). Because turning off the antivirus
: : : did not solve the problem, that seems to eliminate the antivirus
: : : as a possible cause. Because
: : : the problem occurred suddenly on two separate computers, neither
: : : of which had been consciously changed, we cannot understand how
: : : Outlook Express could be causing the problem, nor do we have any
: : : idea what else to look for. Because our friend was able to send
: : : an email to herself, that confirms that somehow the problem must
: : : be here and not with our ISP. But we have no idea what else to
: : : look for.
: : :
: : : Is there any setting in Outlook Express that might cause this
: : : problem? Any other ideas?
: :
:
: Centurytel is my ISP and I am connected to the internet through them.
: I am not making up an email address. I am trying to send an email
: from longshadows@xxxxxxxxxxxxxx to longshadows@xxxxxxxxxxxxxxx
: Something I have done many times before. Longshadows@xxxxxxxxxxxxxx
: is my email address, and I can send an email from that address to
: anyone else, and I can receive emails addressed that way. I just
: can't send one from that address to that address.
Here's a work-around
Get a gmail address and set it to autoforward to your longshadow address
so that all mail that arrives at gmail goes to
longshadows@xxxxxxxxxxxxxxx When you want to send an email to yourself,
use the gmail address. That way your isp will see an email arriving
from gmail and not from langshadows@xxxxxxxxxxxxxx .
Larry
.
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