Re: Can't send email to self
- From: Long Shadows <LongShadows@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 8 Dec 2007 12:06:01 -0800
--
Long Shadows
"PA Bear" wrote:
0x800CCC69 SMTP_550_MAILBOX_NOT_FOUND Mailbox not found
Are you sending from name@xxxxxxxxxxxxxx to name@xxxxxxxxxxxxxx (not
othername@xxxxxxxxxxxxxx) and are you connected to the internet via
centurytel.net?
You can't just make up an email address and use it in OE.
--
~PA Bear
Long Shadows wrote:
THE PROBLEM: I cannot send an email to my own email address (@ my ISP).
The error message says:
An unknown error has occurred. Subject 'test', Account: 'centurytel',
Server: 'mail.nw.centurytel.net', Protocol: SMTP, Server Response: '550
5.7.1 lB6LnOr2023656 This message does not comply with required
standards.', Port: 25, Secure(SSL): No, Server Error: 550, Error Number:
0x800CCC69
We have two computers connected on a home LAN. Both use Outlook Express 6
for email, with Windows XP SP2. Until the day before yesterday, we had no
problem sending an email to our own address. When the problem first
occurred on one computer, the other one could still send email to same
address. The next day, neither computer could.
SOLUTIONS WE HAVE TRIED:
Changed the outgoing server to SMTP address given by ISP
Incoming mail server (POP3) address verified as the one specified by ISP
Checked the box "my server needs authentication" (had been unchecked --
ISP
says it must be checked with SMTP address)
Ran "NETSH INT IP RESET TEMP.TXT" and restarted computer
Tested sending a message from ISP's webmail -- that works
Tested turning off antivirus software and attempting to send message --
get
same error
Scrutinized Outlook Express settings for anything that has changed (did
not
find anything)
Scrutinized antivirus update logs for anything unusual during that time
frame (found only routine pattern updates)
Asked a friend with same ISP service and Outlook Express to send a test
message to herself -- it worked with no problem
Our ISP says the problem is with Outlook Express or the antivirus software
(Trend PC-Cillin). Because turning off the antivirus did not solve the
problem, that seems to eliminate the antivirus as a possible cause.
Because
the problem occurred suddenly on two separate computers, neither of which
had been consciously changed, we cannot understand how Outlook Express
could be causing the problem, nor do we have any idea what else to look
for. Because our friend was able to send an email to herself, that
confirms that somehow the problem must be here and not with our ISP. But
we have no idea what else to look for.
Is there any setting in Outlook Express that might cause this problem?
Any other ideas?
Centurytel is my ISP and I am connected to the internet through them. I am
not making up an email address. I am trying to send an email from
longshadows@xxxxxxxxxxxxxx to longshadows@xxxxxxxxxxxxxxx Something I have
done many times before. Longshadows@xxxxxxxxxxxxxx is my email address, and
I can send an email from that address to anyone else, and I can receive
emails addressed that way. I just can't send one from that address to that
address.
.
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