Re: Can't send email to self
- From: Long Shadows <LongShadows@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 8 Dec 2007 12:03:00 -0800
--
Long Shadows
"Frank Saunders MS-MVP IE,OE/WM" wrote:
"Long Shadows" <LongShadows@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in messageTo me, the error is not self-explanatory, as it does not say what standards
news:C5AAD7BF-AB63-4A0C-8EE3-92490669EADD@xxxxxxxxxxxxxxxx
THE PROBLEM: I cannot send an email to my own email address (@ my ISP).
The
error message says:
An unknown error has occurred. Subject 'test', Account: 'centurytel',
Server: 'mail.nw.centurytel.net', Protocol: SMTP, Server Response: '550
5.7.1
lB6LnOr2023656 This message does not comply with required standards.',
Port:
25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69
We have two computers connected on a home LAN. Both use Outlook Express 6
for email, with Windows XP SP2. Until the day before yesterday, we had no
problem sending an email to our own address. When the problem first
occurred
on one computer, the other one could still send email to same address.
The
next day, neither computer could.
SOLUTIONS WE HAVE TRIED:
Changed the outgoing server to SMTP address given by ISP
Incoming mail server (POP3) address verified as the one specified by ISP
Checked the box "my server needs authentication" (had been unchecked --
ISP
says it must be checked with SMTP address)
Ran "NETSH INT IP RESET TEMP.TXT" and restarted computer
Tested sending a message from ISP's webmail -- that works
Tested turning off antivirus software and attempting to send message --
get
same error
Scrutinized Outlook Express settings for anything that has changed (did
not
find anything)
Scrutinized antivirus update logs for anything unusual during that time
frame (found only routine pattern updates)
Asked a friend with same ISP service and Outlook Express to send a test
message to herself -- it worked with no problem
Our ISP says the problem is with Outlook Express or the antivirus software
(Trend PC-Cillin). Because turning off the antivirus did not solve the
problem, that seems to eliminate the antivirus as a possible cause.
Because
the problem occurred suddenly on two separate computers, neither of which
had
been consciously changed, we cannot understand how Outlook Express could
be
causing the problem, nor do we have any idea what else to look for.
Because
our friend was able to send an email to herself, that confirms that
somehow
the problem must be here and not with our ISP. But we have no idea what
else
to look for.
Is there any setting in Outlook Express that might cause this problem?
Any other ideas?
--
Long Shadows
The error message is really self explanatory. The email is not acceptable
to either your mail carrier or the ISP you are connected to. If you are not
connected to Century Tel then use the SMTP server for the ISP you are
connected to (assuming you have an account with them). Otherwise see if
Century Tel has a port other than port 25 that you can use with their
defined security settings.
--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email
are not being complied with, whose standards, why standards changed overnight
so that an email complied the day before but doesn't today, and what I do to
comply with these mysterious standards.
I am connected to Centurytel -- that has been my ISP for 17 months. Why
should the port in use all this time suddenly not comply with somebody's
standards?
If indeed I need to change the port, how do I do that? That was not
something my ISP even mentioned when I discussed the problem with them, but
on the other hand, I'm asking my question here because my ISP tech support
hasn't solved the problem.
.
- Follow-Ups:
- Re: Can't send email to self
- From: Frank Saunders MS-MVP IE,OE/WM
- Re: Can't send email to self
- References:
- Re: Can't send email to self
- From: Frank Saunders MS-MVP IE,OE/WM
- Re: Can't send email to self
- Prev by Date: Re: Can't send email to self
- Next by Date: Re: Can't send email to self
- Previous by thread: Re: Can't send email to self
- Next by thread: Re: Can't send email to self
- Index(es):
Relevant Pages
|
