Re: Outlook Express 6.0 server connection failed messages



Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/kb/813514

Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

tLamb116017 wrote:
I use my email daily but 11/20 was the last day I was able to send email.
Ever since then I have been getting the following error messages in OE6:

The connection to the server has failed. Account: ' pop.zebra.net', Server:
'smtpauth.centurytel.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 10060, Error Number: 0x800CCC0E

and,

The connection to the server has failed. Account: 'mail.so.centurytel.net',
Server: 'mail.so.centurytel.net', Protocol: POP3, Port: 110, Secure(SSL):
No, Socket Error: 10060, Error Number: 0x800CCC0E

The zebra address is my default email, and centurytel is my ISP, and my
secondary email. I recieve my email from zebra but am unable to send. I am
unable to send or recieve from the centurytel address.

I can access the zebra address through the earthlink-(parent company)-site
on Internet explorer or any other web browser but am unable to access
centurytel through any browser (Netscape, Mozilla, Safari, or Internet
Explorer) on this computer. I have completely disabled all antivirus and
email protection software (Norton), but continue to get the errors above. I
can only access my email by checking theweb2mail.com site or by using a
different computer. My ISP insists the problem is a microsoft issue. Has
anyone got any ideas?

I will check back tomorrow morning.

.



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