Re: Error Message
- From: "Bruce Hagen" <Nospam@xxxxxxxxxxxxxx>
- Date: Mon, 12 Nov 2007 22:05:51 -0800
<QP>
I'm not really using it to check for viruses...just to eliminate the spam.
</QP>
Is Trend Micro your anti-virus program, or do you have another? You can have one program that does virus protection, anti spam and a firewall all in one. Every anti-virus program has an e-mail scanning option which should never be used with Outlook Express.
Aside from that, you did delete the Outbox.dbx file from your message store? You did have OE closed when you did this? Have you rebooted since doing this?
While e-mail scanning causes problems with OE, your original problem was a corrupt Outbox, since you only had one account. Deleting the Outbox.dbx file should have fixed that. E-mail scanning was just included in the General Precautions I included.
If you are having problems receiving mail as well, then your problems are greater. I would look at Trend Micro fro problems receiving mail.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Goldilocks" <Goldilocks@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:95093F27-67FA-4FE3-AA4F-A0D086684818@xxxxxxxxxxxxxxxx
OK...what I am saying here is that my anti virus program includes a spam
program, as well as spyware controls, etc. I have an anti-spam toolbar,
associated with this program, which puts all "spam" (or nearly all) into a
spam folder, instead of cluttering and defiling my inbox. I can also block
e-mails from this, send spam alerts through on something that gets to my
inbox by mistake, etc. I am very reluctant to turn that off, as without it,
all of the garbage gets through to my inbox. If I am misunderstanding
something, please explain, but I have never found a way to eliminate spam
with simple Outlook Express "tools." I suppose if that is the reason I am
getting the error message when sending e-mail messages in OE, that is a small
price to pay for not getting spammed. I'm not really using it to check for
viruses...just to eliminate the spam.
"Bruce Hagen" wrote:
E-mail scanning does not stop spam. Message rules or spam programs do.
Turning off e-mail scanning is safe. See:
Viral Irony: The Most Common Cause of Corruption.
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx#EOAAC
And this is from Symantec, but applies to all anti-virus programs.
From:
http://snipurl.com/bmf6
Is my computer still protected against viruses if I disable Email Scanning?
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA
"Goldilocks" <Goldilocks@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:205382B8-F56B-46A1-9634-7AD2F619EDDA@xxxxxxxxxxxxxxxx
> Thanks Bruce. I did the first steps, sent a test e-mail, and it went > out
> fine. Did some more internet stuff, sent another e-mail in reply to one
> sent
> to me, and got the same error message again. So then I went back to the
> compacting instructions. I have not to this point turned off the e-mail
> scanning in my Trend Micro Internet Security program, because as far as > I
> know, it is the only way to protect me from spam, which I do not want. > Do
> you
> have any further suggestions to get rid of spam if I turn off that > aspect
> of
> Trend?
>
> Thank you for your help.
>
> "Bruce Hagen" wrote:
>
>> Please include all previous messages in your replies.
>>
>> You didn't follow the fix entirely if you didn't create a new Outbox. >> The
>> dbx files are hidden. Here it is spelled out.
>>
>> Tools | Options | Maintenance | Store Folder will reveal the location >> of
>> your Outlook Express files. Press the Tab key to highlight the folder
>> location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put >> the
>> location in the box - Click OK and you'll see the OE files. Otherwise,
>> write
>> the location down and navigate to it in Windows Explorer.
>>
>> In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by >> default
>> marked as hidden. To view these files in Windows Explorer, you must
>> enable
>> Show Hidden Files and Folders under Start | Control Panel | Folder
>> Options
>> Icon | View, or in Windows Explorer | Tools | Folder Options | View.
>>
>> With OE closed, find the DBX file for the folder in question >> {Outbox.dbx}
>> and delete it. A new one will be created automatically when you open >> OE.
>>
>> General precautions for Outlook Express:
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupt. Create your own user defined folders for storing mail and >> move
>> your
>> mail to them. Empty Deleted Items folder regularly. Keep user created
>> folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually >> while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders >> are
>> open. Then: File | Work Offline (or double click Working Online in the
>> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> until
>> the compacting is completed.
>>
>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>> layer
>> of protection that eats up CPUs and causes a multitude of problems >> such
>> as
>> time-outs and account setting changes. Your up-to-date A/V program >> will
>> continue to protect you sufficiently. For more, see:
>> http://www.oehelp.com/OETips.aspx#3
>>
>> In Tools | Options | Maintenance: Uncheck Compact messages in >> background
>> and
>> leave it unchecked. {N/A if running XP/SP2}.
>> -- >> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "Goldilocks" <Goldilocks@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:215B3C26-8B92-4461-9205-E3D25EB67637@xxxxxxxxxxxxxxxx
>> > These are the same "fixes" I had already printed out from the >> > previous
>> > question regarding this same issue. I do not have duplicate mail
>> > accounts.
>> > If
>> > I do the start, find, search and type in outbox.dbx there is no file
>> > found.
>> > So I can't delete that either. I'm sorry if I didn't make it clear >> > that
>> > I
>> > had
>> > already followed that fix entirely to no avail. There is something >> > else
>> > missing.
>> >
>> >
>>
>>
.
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