Re: Accessing email on OE6

According to the error message, AVG is the cause.

Reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see that option. For some reason, just unchecking it in the security center causes a conflict with the Windows Security Center.

E-mail scanning is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Charlie Bress" <left@xxxxxxxxxxxxx> wrote in message news:eV8sgVbFIHA.4196@xxxxxxxxxxxxxxxxxxxxxxx
Without any warning I have been unable to access my email account. This also happens to another user on the same PC.
The OS is XP Pro w/sp2. The error message is below.

The server responded with an error. Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

So far, I have deleted and reinstalled the mail account. I have tried changing the password. I have uninstalled TCP/IP and then reinstalled it. I have conferred with Comcast. I got to a rep who after hearing what I had done suggested a possible virus. AVG did not find anything. After all of these attempts, I did a power down and restart to be sure that OE was looking at the latest configuration.
I am running Kaspersky's on line scanner as I write. It will take a while for it to finish, but as yet is clean.
There is the thought that IE/OE may have gotten corrupted. Unfortunately, I do not have an XP Pro CD. This box came with the hated Product Recovery Disc that cleans off everything. That is a NO-OP. However, I have a second PC on my network that seems to be working. This came with a CD for XP Home.

Question: Is it OK to use the Home CD to repair/reinstall IE/OE as described in KB 318378?

What have I missed?

Charlie




.

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