Re: OE6 fails to display e-mails

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

"edthanet" <edthanet@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:CD8F4F1A-0A33-42D6-B686-DCEC7DFBAAB2@xxxxxxxxxxxxxxxx
Problem: OE6 fails to open e-mails in all folders: Inbox, Outbox, Sent,
Drafts. Only header information displayed: To, From, Subject , date. All
other functions appear to work normally, apart from total failure to access
e-mail message bodies. e-mails can download and be forwarded but forwarded
e-mails lack the message body. Repeated reboot attempts fail to resolve this
problem.

From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefore several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press <Enter>
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using the last method in this article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one (regsvr32 inetcomm.dll) again.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

.

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