Re: No e-mails
- From: "Michael Santovec" <michael_santovec@xxxxxxxxxxx>
- Date: Thu, 19 Jul 2007 12:28:14 -0700
Whether or not you need to edit the registry depends on the exact cause
of the prompts. It might be something simpler.
The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address user@xxxxxxxxxxxxx, others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this, but it's becoming more
common
- The mail server is having temporary problems
- Anti-Virus scanning e-mail or anti-spam program interfering with the
mail server logon
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.
Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684
Outlook Express and Outlook repeatedly prompt you for your password with
Exchange server
http://support.microsoft.com/?kbid=236032
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Lofty." <NOBUL@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:f7n8ki$qo$1@xxxxxxxxxxx
Thank you Mike, I am now seeing the 'scanning for inward' coming up,
but that has resulted in the dialogue box requesting that I insert
user name and password (repeatedly). I have tried re-inserting this
information, to no avail.
Just below your post in this group I see a thread from Steve T titled
"Keeps asking for password" in which the solution requires entering
the registry (ominous) Steve did it but he may be more knowledgeable
than I.
"Michael Santovec" <michael_santovec@xxxxxxxxxxx> wrote in message
news:OzvA5KWyHHA.5380@xxxxxxxxxxxxxxxxxxxxxxx
Tools, Accounts, Mail, Properties, General. Make sure that Include
this account when checking mail is checked.
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"Lofty." <NOBUL@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:f7kca6$2mf$1@xxxxxxxxxxx
Outlook Express
When I click on send/receive nothing happens unless I have something
in my Outbox. It sends that item OK but does not 'look for'
incoming items.
Help please!
.
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