Re: Inbox has dissappeared

I'm sorry, but I really think you're out of luck then. I have tried every way I know of and I believe that the dbx file is empty. I would get OEQB to prevent this in the future.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" <italianjetli@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8A7DC13F-9D3E-47B2-9B2B-CE48F07B0877@xxxxxxxxxxxxxxxx
Mr. Hagen:

Thanks again for trying to help.

Using DBXpress to extract messages from dbx files is not recommended for my
Win 98 OS according to the page you cited below,
http://www.oehelp.com/DBXpress/Default.aspx:

KNOWN ISSUES

1. Using the extract from Disk function does not work in older operating
systems (Win9x or WinMe), but only in newer operating systems (Win2000,
WinXP, WinServer 2003, and Windows Vista). A hard drive from the older
operating systems can be connected to a computer running one of the newer
operating systems, and then the disk extraction will work.
------------
I also found a number of posts in older threads that not only indicated the
Macallan OE extraction software did not work properly but that instructions
or documentation for installing also was not available. I downloaded all
three zip files on the Macallan page often linked in posts and managed to
figure out that after installation, you had to open, in the program, the dbx
file from which you were hoping to extract e-mail messages. The program does
some processing in a Step One and then a Step Two, and if messages can be
extracted, they will appear in a work*** view. When I tried to extract
messages from my corrupted folder, I received the error message "This program
has performed an illegal operation and will be shut down" -- which indicates
there may no longer be messages in the dbx file.

Steve Cochran had a warning about the Macallan OE extraction software,
below, which I found in an older post (Subject: Re: How to retrieve a deleted
mail? 11/20/2006 5:12 AM PST):

The program you reference below [Macallan Outlook Express Extraction] will
not extract deleted messages. There is a special signature to such that that
program is unaware of.

steve
------------
I'm not sure what his second sentence means.

"Bruce Hagen" wrote:

The file may be empty. Even though it shows 24MB, the size will not change
until you compact, which you did not do for the backup file.

At this point, the only thing I can suggest is DBXpress.

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

In the future, I strongly recommend you heed the OE warnings I posted,
especially not archiving mail in default folders, and using a backup program
like OEQB.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"italianjetli" <italianjetli@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A6522169-EBE0-4FB5-A642-BDA10B3AD8A8@xxxxxxxxxxxxxxxx
>I made sure to drag out the Temp Inbox.dbx file from the OE store >folder. I
> then closed the folder.
>
> Using Windows Explorer, I dragged the backup dbx file to the OE store
> folder
> and was asked to overwrite. I clicked "Yes."
>
> I opened OE, but no messages were in the Temp Inbox folder I created.
> Seeing
> this didn't work, I opened the OE store folder and saw that the Temp
> Inbox.dbx file is 24 MB -- the size of the Inbox folder before the
> messages
> went missing.
>
> Is this Temp Inbox.dbx file corrupted, then?
>
> "Bruce Hagen" wrote:
>
>> That is the correct way. Create it, open it and close OE. Then drag >> the
>> backup file *renamed the same* to the OE store folder. This is done in
>> Windows Explorer.
>> -- >> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>> "italianjetli" <italianjetli@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in >> message
>> news:E57F7A16-B43E-4744-8227-4AA84576A094@xxxxxxxxxxxxxxxx
>> >I neglected to mention that the first time I created the new Temp >> >Inbox
>> > folder, I created it under "Local Folders," thus making it a Special
>> > folder.
>> >
>> > "italianjetli" wrote:
>> >
>> >> Hey, Mr. Hagen. I apologize once more for the duplication of posts.
>> >>
>> >> My laptop runs on Win 98, but I managed to translate your steps >> >> below
>> >> to
>> >> do
>> >> what I would need to do.
>> >>
>> >> I renamed my copy of the Inbox.dbx file to Temp Inbox.dbx. The new
>> >> folder
>> >> I
>> >> created in OE was Temp Inbox. I closed OE. I copied and pasted Temp
>> >> Inbox.dbx
>> >> into the Store folder. I opened OE, but no messages were in the >> >> Temp
>> >> Inbox
>> >> folder.
>> >>
>> >> I repeated the above steps by first creating a new Inbox subfolder
>> >> called
>> >> Temp Inbox. Again, I had no luck.
>> >>
>> >> "Bruce Hagen" wrote:
>> >>
>> >> > 59KB is an empty file. Do you still have a copy of the Inbox.dbx?
>> >> > Rename it
>> >> > to anything you want. Let's use Temp.dbx as a example. The >> >> > following
>> >> > is
>> >> > a
>> >> > canned reply for a dbx file on the Desktop, so just use the >> >> > folder
>> >> > the
>> >> > file
>> >> > is in rather than the Desktop.
>> >> >
>> >> > Open OE and create a folder with the *exact* same name as the one >> >> > on
>> >> > the
>> >> > Desktop, (Temp). Open the new folder and then close OE. Go to
>> >> > Windows
>> >> > Explorer and locate the Message Store folder for your OE >> >> > identity,
>> >> > but
>> >> > don't
>> >> > open it. Click on the Desktop and drag the file from the Desktop >> >> > in
>> >> > the
>> >> > right hand pane to the OE store folder in the left pane. Prompt -
>> >> > "Do
>> >> > you
>> >> > want to overwrite......."? Click Yes.
>> >> >
>> >> > To help avoid this in the future:
>> >> >
>> >> > Do not archive mail in default OE folders. They will eventually
>> >> > become
>> >> > corrupt. Create your own user defined folders for storing mail >> >> > and
>> >> > move
>> >> > your
>> >> > mail to them. Empty Deleted Items folder regularly. Keep user
>> >> > created
>> >> > folders under 100MB, and Default folders as empty as is feasible.
>> >> >
>> >> > After you are done, follow up by compacting your folders manually
>> >> > while
>> >> > working *offline* and do it often.
>> >> >
>> >> > Click on Outlook Express at the top of the folder tree so no >> >> > folders
>> >> > are
>> >> > open. Then: File | Work Offline (or double click Working Online >> >> > in
>> >> > the
>> >> > Status Bar). File | Folder | Compact all folders. Don't touch
>> >> > anything
>> >> > until
>> >> > the compacting is completed.
>> >> >
>> >> > Turn off e-mail scanning in your anti-virus program. It is a
>> >> > redundant
>> >> > layer
>> >> > of protection that eats up CPUs and causes a multitude of >> >> > problems
>> >> > such
>> >> > as
>> >> > time-outs and account setting changes. Your up-to-date A/V >> >> > program
>> >> > will
>> >> > continue to protect you sufficiently. For more, see:
>> >> > http://www.oehelp.com/OETips.aspx#3
>> >> >
>> >> > In Tools | Options | Maintenance: Uncheck Compact messages in
>> >> > background and
>> >> > leave it unchecked. {N/A if running XP/SP2}.
>> >> >
>> >> > And backup often.
>> >> >
>> >> > Backup & Restore:
>> >> > http://www.insideoutlookexpress.com/backup/
>> >> >
>> >> > This is a great two click program:
>> >> >
>> >> > Outlook Express Quick Backup (OEQB)
>> >> > http://www.oehelp.com/OEBackup/Default.aspx
>> >> > -- >> >> > Bruce Hagen
>> >> > MS-MVP Outlook Express
>> >> > Imperial Beach, CA
>> >> >
>> >> > "italianjetli" <italianjetli@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
>> >> > message
>> >> > news:A15A6906-1B06-4897-8940-B787C819B3A3@xxxxxxxxxxxxxxxx
>> >> > > Hello, all.
>> >> > >
>> >> > > Before asking my questions below, please note I searched for
>> >> > > threads
>> >> > > that
>> >> > > might address how to recover the messages missing from my Inbox
>> >> > > folder in
>> >> > > OE.
>> >> > > I don't mean to piggyback on the original poster's question; I
>> >> > > just
>> >> > > figure
>> >> > > that the more questions and replies in a thread, the better --
>> >> > > especially
>> >> > > in
>> >> > > a type of thread that probably gets started every two days. :-)
>> >> > >
>> >> > > My latop is running on Windows 98. I found the Store folder
>> >> > > easily,
>> >> > > and
>> >> > > therefore, the *.dbx files. I am fortunate because I have the
>> >> > > backup
>> >> > > of
>> >> > > the
>> >> > > original Inbox.dbx file, which is 24 MB. I have copied this >> >> > > backup
>> >> > > file
>> >> > > into
>> >> > > the Store folder and then tried compacting the folders in OE --
>> >> > > this
>> >> > > didn't
>> >> > > work. (The Inbox.dbx file in the Store folder shows a size of >> >> > > 59
>> >> > > KB,
>> >> > > and
>> >> > > my
>> >> > > messages didn't reappear.)
>> >> > >
>> >> > > After reading the Web pages linked in various posts in numerous
>> >> > > threads,
>> >> > > my
>> >> > > questions are as follows:
>> >> > >
>> >> > > 1. I figure my best options are to use DBXtract or Macallan >> >> > > Mail
>> >> > > Software,
>> >> > > but not DBXpress (based upon the Known Issues listed at
>> >> > > http://www.oehelp.com/DBXpress/Default.aspx). Am I right?
>> >> > > 2. If I opt to go with a Macallan solution
>> >> > > (http://macallan.club.fr/index.htm), do I download the
>> >> > > WOE5Extract.zip
>> >> > > file
>> >> > > or OutlookExtract.zip file (which is a DOS version)? Why is >> >> > > OE5,
>> >> > > rather
>> >> > > than
>> >> > > OE6, in the filename of the former file?
>> >> > > 3. When I upgrade to XP in a few weeks, what can I do to avoid
>> >> > > the
>> >> > > problems
>> >> > > some users have with missing OE mail, adress books, and folders
>> >> > > after
>> >> > > upgrading? (I've already saved that KB article in case this
>> >> > > happens.)
>> >> > >
>> >> > > Thanks in advance for anyone who can help. Even if I don't >> >> > > recover
>> >> > > my
>> >> > > messages, I've learned a lot and hope to pass on what I've >> >> > > learned
>> >> > > to
>> >> > > my
>> >> > > friends who, like me, are not tech-savvy and are still running
>> >> > > computers
>> >> > > on
>> >> > > old technology.
>> >> > >
>> >> > >
>> >> > > "Michael Santovec" wrote:
>> >> > >
>> >> > >> If you are talking about the Gmail web site, then you need to >> >> > >> ask
>> >> > >> them.
>> >> > >>
>> >> > >> If the problem is in Outlook Express set to download the >> >> > >> Gmail,
>> >> > >> then
>> >> > >> see:
>> >> > >> Messages in Inbox or other mail folders disappear
>> >> > >> http://www.insideoe.com/problems/bugs.htm#mailgone
>> >> > >> Recovering lost messages
>> >> > >> http://www.oehelp.com/OETips.aspx#4
>> >> > >>
>> >> > >>
>> >> > >> -- >> >> > >>
>> >> > >> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>> >> > >>
>> >> > >>
>> >> > >> <apcentre@xxxxxxxxxxxxxx> wrote in message
>> >> > >> news:1182767842.853251.29880@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> >> > >> > Can anyone help?! I am not technically-inclined, but today
>> >> > >> > logged
>> >> > >> > on
>> >> > >> > to my Gmail account and my inbox has totally dissappeared to >> >> > >> > be
>> >> > >> > replaced with a blank page saying No New Mail. I have not
>> >> > >> > deleted
>> >> > >> > my
>> >> > >> > inbox. Is there anything I can do or is this a common google
>> >> > >> > slip
>> >> > >> > up?
>> >> > >> > Thanks
>> >> > >> > Sarah
>> >> > >> >
>> >> > >>
>> >> > >>
>> >> > >>
>> >> >
>> >> >
>>
>>



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