RE: Error when opening Outlook Express

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I really appreciate your help and the help of others. I will begin trying
the options you suggest, but first here is the answer to your other
questions.
When I open Outlook express, before I click on ANYTHING within Outlook
express, I get the 3 messages shown below in one error window.

I receive this message when I log onto the UOP network from home.
Steps I take are to click onto the icon that opens OE. This is the only
action I take before I get the error messages. I don't even specify an
address to go to, etc.

I do not take any actions, so I do not understand where the part about "The
operation was canceled by the user. " comes from.

Yes, I did use the online setup tool from Phoenix to autosetup OE.



Your 'Drafts' folder was not polled for its unread count. The operation was
canceled by the user. Account: 'mymail.phoenix.edu', Server:
'mymail.phoenix.edu', Protocol: IMAP, Server Response: 'Logon failure:
unknown user name or bad password.', Port: 993, Secure(SSL): Yes, Error
Number: 0x800C006F

Your 'Inbox' folder was not polled for its unread count. The operation was
canceled by the user. Account: 'mymail.phoenix.edu', Server:
'mymail.phoenix.edu', Protocol: IMAP, Server Response: 'Logon failure:
unknown user name or bad password.', Port: 993, Secure(SSL): Yes, Error
Number: 0x800C006F

Your 'Sent Items' folder was not polled for its unread count. The operation
was canceled by the user. Account: 'mymail.phoenix.edu', Server:
'mymail.phoenix.edu', Protocol: IMAP, Server Response: 'Logon failure:
unknown user name or bad password.', Port: 993, Secure(SSL): Yes, Error
Number: 0x800C006F

and
Header download for the 'Inbox' folder did not complete. The operation was
canceled by the user. Account: 'mymail.phoenix.edu', Server:
'mymail.phoenix.edu', Protocol: IMAP, Server Response: 'Logon failure:
unknown user name or bad password.', Port: 993, Secure(SSL): Yes, Error
Number: 0x800C006F

--
Patricia


"Patricia Collins" wrote:

Hello.
Please help with this issue. When I open Outlook Express I receive error
messages like:
Your 'Drafts' folder was not polled for its unread count. The operation was
canceled by the user. Account: 'mymail.phoenix.edu', Server:
'mymail.phoenix.edu', Protocol: IMAP, Server Response: 'Logon failure:
unknown user name or bad password.', Port: 993, Secure(SSL): Yes, Error
Number: 0x800C006F
--

When presented with the login box, I type my username & password & all works
fine. Why do I get the error message to begin, and how can I fix this? TIA
Patricia
.



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