Re: Outlook Express receiving hotmail but not allowing me to view
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Wed, 27 Jun 2007 16:45:36 -0400
Is the machine fully patched at Windows Update?
Do you have any problems using/reading the Hotmail account in the new identity?
How do I compact all the folders in the old identity...
Open OE to the old identity then see http://www.insideoe.com/files/maintain.htm#compact.
...and import into the new
one?
Open OE to the new identity > File > Import > Messages > OE6 > Import mail from an Identity > Select (highlight) the old identity > ...
More at http://www.insideoe.com/faqs/how.htm#importOE5
The import will only include the old identity's Local folders.
--
~PA Bear
MGK wrote:
Hi PA,
Machine has XP.
I'm not sure what you mean by 'one or more of your accounts' as I only have
hotmail. I've done the set up of new identity thing, and then it asks if I
want to switch to this or not...
How do I compact all the folders in the old identity and import into the new
one? As I only have hotmail, this is the only account I want to import (not
sure if I am confused here or not).
I usually don't use inbox or sent messages to archive as I have set up my
offline folders. My deleted items folder is automatically deleted daily.
If/when I fix this thing, I'll look into the compacting of folders, but
first I need to fix the hotmail in outlook express.
I really appreciate the time and help you are giving me.
MGK
"PA Bear" wrote:
Your new machine has WinXP or Vista?
Assuming WinXP and that everything was OK last Wednesday and that the
problem only started on Thursday:
Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity (File >
Identities > Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one [Don't bother with the Hotmail folders], and then (3) delete
the old one (File > Identities > Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
MGK wrote:Hi PA Bear, I have Windows XP. But how come it worked normally on Weds
last
and didn't on Thurs??
I would really appreciate your help as it SO frustrating!
Thanks
MGK
"PA Bear" wrote:
Windows version of the machine in question?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
MGK wrote:Can someone please help me, as I'm finding Microsoft so unhelpful!
I have Outlook Express 6, and I use it to receive, store and send all my
hotmail emails. I got this new laptop last week and booted it up and it
was
all working fine - then the next day I get the problem.
I cannot view in the preview bar, and on double clicking the message
(which
appears in the top panel with sender's name and subject etc) itself, I
get
the header and then a blank page.
I can use the MSN hotmail.com but I prefer Outlook Express. I also have
filed many passwords in My Documents from Outlook Express and now I
can't
open them either!
Can somene please help me????
.
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