Re: Error Warning Help
- From: "Frank Saunders, MS-MVP OE/WM" <franksaunders@xxxxxxxx>
- Date: Fri, 4 May 2007 20:40:15 -0500
"Brianne" <Brianne@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3CD50C52-0CA3-4374-A477-4E4D31F2B243@xxxxxxxxxxxxxxxx
appNamemsimn.exe appver6.0.2900.2180
modname:msoe.dll
modver:6.0.2900.3028 offset:0006480e
This is the entire error message in three different columns: - Oh my
goodness my schools tech suuport that this is a virus and that I am
suuposed
uninstall my Outlook Express and reinstall it - but I don't know if that
is
right or not - plus what if I loose data? I hope someone can help me!
The Tech support who told you that was guessing to cover up the fact that he
didn't have any idea what was wrong.
From http://www.fjsmjs.com/OE/directdb.htm
Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store.
Start by moving Folders.dbx to an empty Windows folder (with OE closed).
Note: the DBX files are hidden in Win2K, WinXP and Win2K3. You will lose
your folder hierarchy and the lists of newsgroups on the news servers, but
it might get you into OE.
If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx (again with OE closed). You should now get into OE. Try
importing the messages from
the folder you moved the DBX files to. If you can't, you can use this tool
to extract the messages:
DBXtract ($5):
http://www.oehelp.com/DBXtract/
Note: It can take a long time (days with really large folders).
The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.
--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
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