Re: Completely Blank E-mail Messages (should be messages with atta

I am experiencing a similar problem. The sender and receiver are on the same
network and both using HTML in Exchange Server 2003. On one computer the
only way random messages can be read is to double click, Edit Message, and
Format to HTML. Then the message will appear. I have set this user up on a
different computer and look at the same msg and it opens just fine. Same
with web access of this same user/ same pc, it opens just fine. On the
desktop, some msg at random internally and externally, do not show the
message. I have uninstalled Office and reinstalled Office with all updates.
Cannot seem to solve this issue. Your help would be most appreciated.

"Michael Santovec" wrote:

There are a number of possible causes. It would help to look at the
Message Source (Ctrl-F3) of one of the blank messages to identity the
exact cause.

PA Bear is assuming that the sender is using Outlook and RTF format
which is incompatible with Outlook Express. If that is the case, the
message source would show a WINMAIL.DAT attachment which Outlook Express
hides since it knows that it doesn't know how to handle it. For
additional information, see the MS-TNEF WINMAIL.DAT Attachments section
of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_santovec/decode.htm#ms-tnef
There are a number of reasons why Outlook might be using RTF format.

Another possibility would be if the sender is using Lotus Notes and you
use McAfee SpamKiller which can corrupt messages from Lotus Notes.

If you still have problems, and would like, you may send me one of the
problem messages and I'll take a look at it. It's best if you zip the
message so that I get an exact copy of it. To do that, do a File, Save
As to an EML file of a problem message. Then Right click the saved EML
file and select Send To, Compressed (zipped) folder. Then e-mail me the
resulting ZIP file. Alternately, you can do a Message, Forward As
Attachment of a problem message. This is not as good as the zip file
since the headers can be modified in transit which may obscure the
problem. A simple Forward is worthless since it does not include the
headers.



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"gapco" <jessegutkowski@xxxxxxxxxxxxx> wrote in message
news:1175604461.366827.207680@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Why is this random and why is it exclusive to one computer?

On Apr 2, 6:46 pm, "PA Bear" <PABear...@xxxxxxxxx> wrote:
This is known behavior. Ask that users of Outlook only send to you
using
Plain Text formatting, especially if there's an attachment.

Good luck. [To keep track of things, it helps immensely if you
include all
of previous message(s) in your replies to the newsgroup. Thank you.]
--
~PA Bear

gapco wrote:
The messages were sent in HTML format every time that I tried it.
Sometimes I receive the proper e-mail, sometimes I receive a blank.

On Apr 2, 3:35 pm, "PA Bear" <PABear...@xxxxxxxxx> wrote:
Were the messages sent from someone using MS Outlook and RichText
or HTML
formatting?

<paste>



gapco wrote:
I am receiving completely blank e-mail messages into my Inbox. The
blank messages correspond to e-mails that are being sent to me with
attachments. To my knowledge , I receive e-mails without
attachments
fine. To add to my confusion, this is not a persistent problem. I
tried to send an e-mail (with an attachment to this account) and
received a blank. I restarted the computer I am having trouble
with,
resent the above message(same message, same attachment), reopened
Outlook Express -- it received it without problem. This is common.
I
am running Act! 6.0 and currently have a disabled version of Norton
Antivirus 2006 on the computer. Any help would be greatly
appreciated.- Hide quoted text -

- Show quoted text -





.

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