Re: Errors in Outlook Express since Windows Update April 2007
- From: Upper School Parent <UpperSchoolParent@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 18 Apr 2007 23:16:01 -0700
Thank you I will try this though it does seem very strange that this problem
has only occured since I applied the Windows Security fixes. I thought that
you were going to advise the removal of these fixes to see if this cured the
problem.
--
Regards, USP
"PA Bear" wrote:
1. Disable email scanning by your anti-virus application. It provides no.
additional protection and even Symantec says it's not necessary:
<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514
2. If no joy, your current Identity may be damaged, especially if its the
default Main Identity. Leaving Email Protection disabled, try one or more
of your mail accounts in a new Named Identity (File > Identities > Add new
identity). Assuming all is well, (1) compact all folders in the old
identity, (2) import messages from the old identity into the new one, and
then (3) delete the old one (File > Identities > Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Upper School Parent wrote:
I run Windows XP with Norton Internet Security 2006. I have multiple
accounts under Windows. Since Security fixes KB930178, KB931261,
KB931784,
932168 have been installed on my PC I have been experiencing the following
problem. When I start my PC and log-in to a user Outlook Express works
fine. But when I log out and log-in to a different user Outlook Express
fails with error "Protocol POP3, Port. 110, Secure (SSL): No, Socket
Error:
10061, Error Number: 0x800CCC0E". If I re-startmy PC then again Outlook
Express works for the first user only.
Any help greatly appreciated
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