Re: Very strange HTML problem
- From: "PA Bear" <PABearMVP@xxxxxxxxx>
- Date: Tue, 27 Mar 2007 18:54:07 -0400
I disabled my AVG e-mail scanning. But the problem didn't go away.
Did you correspondent also disable Email Scanning?
Your current Identity may have been corrupted by AVG AV's Email Scanning, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File > Identities > Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File > Identities > Manage Identities).
To avoid such corruption in future:
- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm
- WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.
But, since I've always had mine enabled for a long time, and I have no
problems receiving anyone's HTML mesages, I have to believe that the root of
the problem is something else.
Not a problem on my end, Ron, but I'd invite you to read http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx, especially the section entitled "Viral Irony: The Most Common Cause of Corruption".
--
~PA Bear
Ron Hirsch wrote:
I disabled my AVG e-mail scanning. But the problem didn't go away.
I did note that he has his AVG enabled. So that could indicate that just one
end could do it.
But, since I've always had mine enabled for a long time, and I have no
problems receiving anyone's HTML mesages, I have to believe that the root of
the problem is something else.
Ron
+++++++++++++++
"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:uU35aELcHHA.4460@xxxxxxxxxxxxxxxxxxxxxxx
What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.
Absolutely.
NB: If you disable AVG AV's Email Scanning, WinXP Security Center won't like
it and the AVG AV icon in Notification Area will remain grayed-out until you
re-enable it. The workaround would be to uninstall AVG AV (make sure you
have your key handy) and then reinstall it, selecting a Custom install and
opting-out of installing Email Scanning component.
I no longer recommend any version of AVG AV now, Ron.
Ron Hirsch wrote:Thanks for the reply. I will give that a try.
What I don't understand is why this is only happening with one person
receiving my e-mails. Is it possible that he also has set up to scan the
e-mails, and when both sender and recipient are doing that, things go
bananas.
It may well be related to that though, as I just installed the latest
update
to my paid version of AVG a week or so ago, and there is now a different
message at the bottom of e-mails re that.
I'll report back after I check this out.
Thanks again
Ron Hirsch
+++++++++++++++++++++++++
"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:e$TdUtKcHHA.984@xxxxxxxxxxxxxxxxxxxxxxx
Disable email scanning by your anti-virus application. It provides no
additional protection, it's the most likely cause of the problem, and even
Symantec says it's not necessary:
<paste>
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
Ron Hirsch wrote:Every so often, I experience some strange happenings in Outlook Express
6.00.2900.2180
I normally work in Rich Text(HTML) mode, and I use some background
stationery, and an MS font "Comic Sans MS".
I always send and reply in HTML.
Once in a very great while, I'll get a message from someone which shows
up
in "Plain Text" mode, and the message is loaded with lots of what looks
like
HTML codes, and is a real mess. But this is very rare.
About 6 months ago, one of my friends advised me that he was getting all
the
mail I sent him, in that "messed up" mode. But all his other e-mails were
coming in fine. I checked over my system, and sent several test message
to
myself and others, but they all were fine. Suddenly after a few weeks of
this, everything returned to normal at his end - my end was normal for
receiving and sending, all through this. And things have stayed normal
since
then.
I didn't make any changes to my system or settings during all this
period,
as I couldn't find anything wrong anywhere.
Today, a different one of my very computer savvy friends reported the
same
situation. My HTML messages to him were coming through in plain text, and
had the tons of HTML garbage coding visible in the text. He also always
works in HTML mode.
He clicked on "reply", and the window that came up was in plain text.
When
he tried to switch to HTML mode, it refused to do so.
So I went to another one of my machines, generated a similar HTML
message,
with a jpg image in it, and sent it to him, and a copy to myself. This
time,
his copy and my copy both arrived fine - HTML all the way.
I'm at a loss to understand what is happening, and what the fix might be.
Right now, his machine is the only machine I've sent to which shows this
problem. But when I sent to him from a different machine - all was well.
So
obviously, there must be some setting on my main machine that's related
to
the problem - but it isn't a problem for anyone else I send to.
Does anyone have any ideas -
Ron Hirsch
.
- References:
- Re: Very strange HTML problem
- From: PA Bear
- Re: Very strange HTML problem
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