Re: Outlook Express hung up after power outage

"Jane" <Jane@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:A564A92A-12C4-4DAF-A83F-D83C4492B232@xxxxxxxxxxxxxxxx
Thanks -- I found a solution to this problem in another posting.
I renamed Inbox.dbl to Inbox.old and, while I lost the emails that
were in my INbox, I am now able to get into Outlook Express again.
Thanks.
--
Jane


"Jane" wrote:

Two days ago, while the computer was on and Outlook Express active, the power
fluctuated, the PC was turned off and Outlook Express hung upon re-boot.

I’m running Windows XP home edition, up-to-date service packs installed
(pack 2 +
updates after), on an HP computer.

The below error messages are generated when I close down the product using the
Windows task manager, I cannot do anything within Outlook Express.

Error signature …
szAppName : msimn.exe szAppVer : 6.0.2900.2180 szModName : hungapp

szModVer : 0.0.0.0 offset : 00000000

The following files will be included in this error report:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERa093.dir00\msimn.exe.mdmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERa093.dir00\appcompat.txt

I can use all other applications, connect to the internet and use webmail from
my provider (Wideopen West).

I have done the following without correcting the problem:
1. Tried to restore system to past date … would not go back to past date.
2. Using System tools (appwiz.cpl), uninstalled and reinstalled Outlook
Express, no change in hang.
3. Scanned system with Windows Defender – all OK
4. I have Norton installed and up-to-date and full system scan shows no
viruses.
5. defrag Disk … plenty of space 86% free

There are 4 messages unread in the in box. I seem to recall many years ago
being told to delete these messages from some file as this might correct the
hanging problem??
Any instructions on how to do this OR any other thing that might fix my
problem??

--
Jane

DBXtract or DBXpress should be able to recover your messages.
http://www.oehelp.com

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.


.

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