Re: Message Window not closing when clicking on Send
- From: "Bruce Hagen" <Nospam@xxxxxxxxxxxxxx>
- Date: Sun, 4 Mar 2007 08:27:00 -0800
This is the entire message window and not the Send/Receive dialog box, correct?
Now that you say it is affecting three machines, look for something they have in common. Are you sharing a router? Try bypassing it an hook up one machine directly.
Ant third party programs all three machines have in common? If you're using Norton or McAfee on all three, get rid of that.
Do you have more than one firewall running at a time? I believe it is something that is /touching/ OE, and not OE itself.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~
"Southy79" <Southy79@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:4647EE99-50E1-41E5-9F38-20BB9419E9C2@xxxxxxxxxxxxxxxx
Hi Bruce,
I shall attempt this, the only reason I said I don't have identities was
after reading your response as problems with multiple Identities which I know
can cause problems.
However, as this has affected not only my laptop that I'm using right now,
and has been formated about a week ago so I know is clean, but my desktop and
my partner's desktop, so I would be confused to know how the same issue
affects all three PC's with different setups on each.
Have you anything else I can try?
thanks
Claire
"Bruce Hagen" wrote:
If you didn't have an identity, you wouldn't be able to send or receive
messages ever. Once you set up an account/address, you have an identity.
Create a new one.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~
"Southy79" <Southy79@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:514C1CB5-DAD9-4159-A926-F40584C07964@xxxxxxxxxxxxxxxx
> HI Bruce,
>
> thanks for the response, but this happens whether I have AV on the PC > or
> not. Also I don't have any Identities on either PC.
>
> any other suggestions?
>
> thanks
> Claire
>
> "Bruce Hagen" wrote:
>
>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>> layer
>> of protection that eats up CPUs, slows down sending and receiving, and
>> causes a multitude of problems such as time-outs, account setting >> changes
>> and has even been responsible for lose of messages. Your up-to-date >> A/V
>> program will continue to protect you sufficiently. For more, see:
>> http://www.oehelp.com/OETips.aspx#3
>>
>> If still no joy:
>>
>> You may have a damaged identity especially if it is the default Main
>> Identity. File | Identity | Add New Identity. Create a new one and >> test
>> it.
>> If all is well, you can import your messages and Address Book from the
>> old
>> identity and delete it.
>>
>> How to Create and Use Identities in Outlook Express
>> http://support.microsoft.com/?kbid=209169
>>
>> General precautions for Outlook Express:
>>
>> Do not archive mail in default OE folders. They will eventually become
>> corrupt. Create your own user defined folders for storing mail and >> move
>> your
>> mail to them. Empty Deleted Items folder regularly. Keep user created
>> folders under 100MB, and Default folders as empty as is feasible.
>>
>> After you are done, follow up by compacting your folders manually >> while
>> working *offline* and do it often.
>>
>> Click on Outlook Express at the top of the folder tree so no folders >> are
>> open. Then: File | Work Offline (or double click Working Online in the
>> Status Bar). File | Folder | Compact all folders. Don't touch anything
>> until
>> the compacting is completed.
>>
>> Turn off e-mail scanning in your anti-virus program. It is a redundant
>> layer
>> of protection that eats up CPUs and causes a multitude of problems >> such
>> as
>> time-outs and account setting changes. Your up-to-date A/V program >> will
>> continue to protect you sufficiently. For more, see:
>> http://www.oehelp.com/OETips.aspx#3
>>
>> In Tools | Options | Maintenance: Uncheck Compact messages in >> background
>> and
>> leave it unchecked. {N/A if running XP/SP2}.
>>
>> And backup often.
>>
>> Backup & Restore:
>> http://www.insideoutlookexpress.com/backup/
>>
>> This is a great two click program:
>>
>> Outlook Express Quick Backup (OEQB)
>> http://www.oehelp.com/OEBackup/Default.aspx
>> -- >> Bruce Hagen
>> MS-MVP Outlook Express
>> ~IB-CA~
>>
>> "Southy79" <Southy79@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:BD6308E6-7702-42F5-8752-CBA490908631@xxxxxxxxxxxxxxxx
>> > Hi all,
>> >
>> > I have been having this problem for a while and was wondering if >> > anyone
>> > had
>> > any advice as to how to fix it.
>> >
>> > Sometimes when sending emails, after I have either clicked on send, >> > or
>> > pressed ctrl+enter, the email will send ok, but the window doesn't
>> > close.
>> > I'm
>> > using Win xp home on one pc and an OEM of Win XP Pro on another, >> > both
>> > has
>> > IE7
>> > and OE6 on it, and this happened before I upgraded to IE7. I have no
>> > idea
>> > as
>> > to what causes it as it does seem to be random, although this >> > morning I
>> > have
>> > found both machines seem to be doing this pretty much for every >> > email I
>> > send,
>> > hence the impultion to ask for help. Other days I hardly have a >> > problem
>> > at
>> > all.
>> >
>> > I have attempted to look through the KB, and have received all >> > updates,
>> > but
>> > still no joy.
>> >
>> > Any advice would be welcome
>> >
>> > Thanks
>> >
>> > Claire
>>
>>
.
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