Re: Moving messages between Outbox and Sent folders

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How to turn off e-mail scanning using Norton:
http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2001082921552806?Open

This is a couple years old, so I don't know if it is still accurate. I can't say from experience since I never used Norton.

I know what you have is bought and paid for, but since this (IMHO) program is free, and better, you have nothing to lose by trying it.

I suggest AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't know of any OE-MVP that would recommend using them.

If you want to get rid of Norton, I does not completely disappear using Add/Remove. Save this for the future if you don't wish to do it now.

To remove Norton completely:

Commonly used Symantec tools:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005103109480139

Using the Norton Removal Tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Removing NAV 2003 and earlier using Rnav2003.exe.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

Symantec NIS, NAV and NSW 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem.htm

Symantec NIS, Norton Antispam, and NPF 2004, 2005, 2006 removal
http://basconotw.mvps.org/SymRem1.htm

And if necessary:
http://www.ccleaner.com/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Charlie''s Word VBA questions" <CharliesWordVBAquestions@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8B493076-6595-4853-9603-C44D1BEDF347@xxxxxxxxxxxxxxxx
Yes, thanks. But, as I said, both incoming and outgoing scanning ARE
unchecked. However, the Norton dialog that it is scanning still pops up when
I send mail. I have read the Symantec document -- it has nothing new in it.

"Michael Santovec" wrote:

How to enable or disable email scanning in Norton Anti-Virus
(Note: Disabling email scanning does not leave you unprotected against
viruses that are distributed as email attachments)
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001082921552806

And check your settings in OE at Tools, Accounts, Mail, Properties,
Servers. Make sure that the server names match what your ISP says they
should be.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Charlie''s Word VBA questions"
<CharliesWordVBAquestions@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D8E8EA3A-8D08-4F50-9569-6C58C484E6F1@xxxxxxxxxxxxxxxx
> Not to be a nuisance again, but -- just how can I turn off email
> scanning
> with Norton? I have unchecked both incoming and outgoing scanning,
> but
> Norton still thinks it owns me and the rest of the world. (I know you
> don't
> recommend Norton but it came with the system, is already installed
> with
> subscription paid, etc.)
>
> "Frank Saunders, MS-MVP OE/WM" wrote:
>
>> "Charlie''s Word VBA questions"
>> <CharliesWordVBAquestions@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:8A5D727C-D567-424C-AF85-FFCEE0B5A4BB@xxxxxxxxxxxxxxxx
>> >I am using Outlook Express 6 under XP with Norton Internet Security
>> >2006.
>> > Is there any way to move an email from the Sent folder to the
>> > Outbox
>> > folder?
>> > I can move it to any other folder but the Outbox folder is not
>> > available
>> > (OK
>> > is disabled). If I try to move from any other folder to Outbox, it
>> > is
>> > also
>> > disabled.
>> >
>> > When I send an email and there is any interruption, it is already
>> > moved to
>> > the Sent folder and I can't "resend" it unless I "rebuild" the
>> > text,
>> > attachments, etc as new.
>> >
>> > Also, the email is moved to Sent when sending starts, not when it
>> > is done.
>> > Is there any way to prevent moving an email to Sent until sending
>> > is done?
>> >
>> > Any ideas and suggestions will be very much appreciated.
>> >
>>
>> This is probably because Norton is set to scan email. Norton puts a
>> proxy
>> between OE and the mail server. When Norton has received the whole
>> message
>> it lies to OE and says the message has been sent, so OE moves it to
>> Sent
>> Items. By the time Norton is done scanning and tries to send the
>> server has
>> timed out, so the message never really goes. Does Norton tell you it
>> screwed up and the message wasn't sent? Of course not.
>>
>> Turn off email scanning in Norton (or any anti-virus). It provides
>> no added
>> protection. After doing so it may be necessary to reset the server
>> names in
>> OE.
>>
>> The Other E-Mail Threat: File Corruption in Outlook Express
>> Published: November 18, 2004
>> By Tom Koch
>> http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
>>
>> Email scanning slows down Sending and Receiving, sometimes enough
>> that OE
>> times out. Since some of the received messages have large (often
>> virus)
>> attachments, which exasperates the problem.
>> Some Comcast users have found it necessary to totally uninstall
>> Norton and
>> switch to the free AVG with mail scanning off. Norton invented email
>> scanning and here's what they say:
>>
>> "Disabling Email Scanning does not leave you unprotected against
>> viruses
>> that
>> are distributed as email attachments. Norton AntiVirus Auto-Protect
>> scans
>> incoming files as they are saved to your hard drive, including email
>> and
>> email attachments. Email Scanning is just another layer on top of
>> this. To
>> make sure that Auto-Protect is providing the maximum protection, keep
>> Auto-Protect enabled and run LiveUpdate regularly to ensure that you
>> have
>> the most recent virus definitions."
>> http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0
>>
>> -- >> Frank Saunders, MS-MVP OE/WM
>> http://www.fjsmjs.com
>> Answer in newsgroup. Don't expect an answer to email.
>>
>>




.

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