Re: Lost All Newsgroups/Error Message

Have you installed any sort of newsgroup proxy, such as for decoding
yEnc attachments?

Besides that, perhaps you some sort of malware affecting the Winsock.

Repair/Reset Winsock settings
http://windowsxp.mvps.org/winsock.htm

Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://www.mvps.org/winhelp2002/unwanted.htm

Spyware, Browser Hijackings and other Antisocial Tricks
http://inetexplorer.mvps.org/darnit.html

Removing Malware
http://www.elephantboycomputers.com/page2.html#Removing_Malware


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"AHAllen" <AHAllen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8D9E7D18-0A31-4E8B-AFDA-192B730C1F54@xxxxxxxxxxxxxxxx
Here is an update on what I have done... I turned off all the McAfee
Viruscan, created a new identity using new data. My attempt to set up
newsgroups -the email seemed to be fine - timed out 3 times and then
got this
message," The TCP/IP connection was unexpectedly terminated by the
server."
The only thing that may be helpful from the details was the Code:
800ccc0f
Hopefully attached below is the log of the attempt to connect:

Microsoft Internet Messaging API 6.00.2900.3028
(xpsp_sp2_gdr.061107-0012)
NNTP Log started at 01/13/2007 17:42:35
NNTP: 17:42:35 [db] Connecting to 'msnews.microsoft.com' on port 119.
NNTP: 17:42:35 [db] srv_name = "msnews.microsoft.com" srv_addr =
207.46.248.16
NNTP: 17:42:35 [rx] 200 NNTP Service 6.0.3790.1830 Version:
6.0.3790.1830
Posting Allowed
NNTP: 17:42:35 [tx] MODE READER
NNTP: 17:44:44 [db] Connection to 'msnews.microsoft.com' closed.

Microsoft Internet Messaging API 6.00.2900.3028
(xpsp_sp2_gdr.061107-0012)
NNTP Log started at 01/16/2007 20:56:22
NNTP: 20:56:22 [db] Connecting to 'msnews.microsoft.com' on port 119.
NNTP: 20:56:22 [db] srv_name = "msnews.microsoft.com" srv_addr =
207.46.248.16
NNTP: 20:56:22 [rx] 200 NNTP Service 6.0.3790.1830 Version:
6.0.3790.1830
Posting Allowed
NNTP: 20:56:22 [tx] MODE READER
NNTP: 20:59:31 [db] err: WSAGETSELECTEVENT = 0x20, WSAGETSELECTERROR =
10053
NNTP: 20:59:31 [db] Connection to 'msnews.microsoft.com' closed.
I know we are running out of options, but I appreciate your help and
any
additional thoughts or advice..... Alex Allen
"Michael Santovec" wrote:

I'm running out of ideas. You are getting the same problem with the
Microsoft news server. So it's not a issue with your ISP news
servers.

And the type of error doesn't look like a firewall issue You are
connecting successfully and getting some communications before things
hang.

You said that you tried creating a new identity and that didn't work.
Did you try setting up and using the news account before (or without)
importing the data from the old identity. As long as you didn't do
the
import, if the problem were any data corruption in the old identity,
that wouldn't occur in the new identity. If you did import from
the
old identity before trying the news account, that could have
transferred
corrupted data. In that case, create another new identity, then try
the
news server before doing any import.

Beyond that, there is the possibility of some corruption in the OE
program files. But that's rare. To eliminate that as a possibility,
see:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/?kbid=318378

The only other thing I can think of is that some other program is
messing with the communications between OE and the news servers. Are
you running any Internet privacy software? Norton has a product, and
there are others on the market that scan the communication and mask
selective data.

Or if you have an anti-virus program set to scan newsgroups, that
could
potentially cause a problem.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"AHAllen" <AHAllen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3EF23D7C-37BE-4BCB-A800-7056ABE71E0F@xxxxxxxxxxxxxxxx
Mike: I let it time out twice: Below is the log.....

Microsoft Internet Messaging API 6.00.2900.3028
(xpsp_sp2_gdr.061107-0012)
NNTP Log started at 01/13/2007 17:42:35
NNTP: 17:42:35 [db] Connecting to 'msnews.microsoft.com' on port
119.
NNTP: 17:42:35 [db] srv_name = "msnews.microsoft.com" srv_addr =
207.46.248.16
NNTP: 17:42:35 [rx] 200 NNTP Service 6.0.3790.1830 Version:
6.0.3790.1830
Posting Allowed
NNTP: 17:42:35 [tx] MODE READER
NNTP: 17:44:44 [db] Connection to 'msnews.microsoft.com' closed.
Thanks again, Alex Allen
"Michael Santovec" wrote:

The first error is from Dec. 18th were it said that you had too
many
connections to the news server. We won't worry about that since
it
was
a while ago.

In the other log entries of the past few days, OE is making a
connection
to the 'news-server.nc.rr.com' and sending the "MODE READER"
command.
At this point, OE is expecting some response from the news server
and
not getting it.

So the problem doesn't seem to be a firewall. You are making a
connection.

It's as if the MODE command is getting lost or ignored by the news
server or the response is getting lost. Even if the news server
doesn't
support the MODE command, it should give an error response.

A while back I asked you to try setting up a news account for
Microsoft
news server. You said that you tried, but that it didn't work.
But
you
didn't say what the problem was. Try that again, and run the NNTP
log
for that.

To set up an account for MSnews in OE
http://www.insideoe.com/resources/communities.htm#setupmsnews


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"AHAllen" <AHAllen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:41D23F52-6692-4EF8-9094-FDEF60FBDFEB@xxxxxxxxxxxxxxxx
Sorry about that - I'm not totally with it as far as computer
savvy
goes....
let's try this:
Microsoft Internet Messaging API 6.00.2900.3028
(xpsp_sp2_gdr.061107-0012)
NNTP Log started at 12/18/2006 20:34:48
NNTP: 20:34:48 [db] Connecting to 'news-server.nc.rr.com' on
port
119.
NNTP: 20:34:48 [rx] 400 roadrunner.com: Your host connection
limit
reached -
help@xxxxxx
NNTP: 20:34:48 [db] Connection to 'news-server.nc.rr.com'
closed.

Microsoft Internet Messaging API 6.00.2900.3028
(xpsp_sp2_gdr.061107-0012)
NNTP Log started at 01/09/2007 22:05:19
NNTP: 22:05:19 [db] Connecting to 'news-server.nc.rr.com' on
port
119.
NNTP: 22:05:19 [db] srv_name = "news-server.nc.rr.com" srv_addr
=
66.250.146.128
NNTP: 22:05:19 [rx] 200 (tw07-r104-g01) Welcome to the Road
Runner
news
server. Contact news@xxxxxx for support (posting ok)
NNTP: 22:05:19 [tx] MODE READER
NNTP: 22:07:30 [db] Connection to 'news-server.nc.rr.com'
closed.

Microsoft Internet Messaging API 6.00.2900.3028
(xpsp_sp2_gdr.061107-0012)
NNTP Log started at 01/12/2007 20:31:51
NNTP: 20:31:51 [db] Connecting to 'news-server.nc.rr.com' on
port
119.
NNTP: 20:31:51 [db] srv_name = "news-server.nc.rr.com" srv_addr
=
66.250.146.128
NNTP: 20:31:51 [rx] 200 (tw08-r106-g01) Welcome to the Road
Runner
news
server. Contact news@xxxxxx for support (posting ok)
NNTP: 20:31:51 [tx] MODE READER
NNTP: 20:31:52 [db] Connection to 'news-server.nc.rr.com'
closed.

Microsoft Internet Messaging API 6.00.2900.3028
(xpsp_sp2_gdr.061107-0012)
NNTP Log started at 01/12/2007 20:39:30
NNTP: 20:39:30 [db] Connecting to 'news-server.nc.rr.com' on
port
119.
NNTP: 20:39:30 [db] srv_name = "news-server.nc.rr.com" srv_addr
=
66.250.146.128
NNTP: 20:39:30 [rx] 200 (fe16-iad02) Welcome to the Road Runner
news
server.
Contact news@xxxxxx for support (posting ok)
NNTP: 20:39:30 [tx] MODE READER
NNTP: 20:39:35 [db] Connection to 'news-server.nc.rr.com'
closed.
Hope this can help you figure out my problem!!! Alex Allen


"Michael Santovec" wrote:

Since the Telnet command worked, that means it's not an
issue
of
port
119 being blocked entirely. Although firewalls can
generally
be
setup
to allow traffic on a port for some programs while
blocking
others.

And if it were some corruption in OE data files or
registry,
the
new
identity should not have had that problem.

You may want to create an NNTP log with will show more
details
about
the
communications between Outlook Express and your news
server.
Select
Tools, Options, Maintenance, Troubleshooting, News. Then
access
the
news server. The log will be created in the same folder
with
your
DBX
files (see Tools, Options, Maintenance, Store Folder).
You
may
need
to
close OE after accessing the news server for the log to
get
written
to
disk.


--

Mike -
http://pages.prodigy.net/michael_santovec/techhelp.htm


"AHAllen" <AHAllen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:09D0A5E5-F89E-4787-B97F-3DA038C44D4A@xxxxxxxxxxxxxxxx
Thanks for getting back, Mike. I tried your suggestion
with
the
command and
it responded correctly. I am not using a router & use
2003
Office
Pro
if that
helps.... AH Allen

"Michael Santovec" wrote:

Try a Start, Run and enter the following command

telnet xxxx 119

where xxxx is the news server name. You can try your
ISP's
news
server
and Microsoft's.

If you can connect, it should respond with a command
window
and
an
identifying message from the news server starting with
"200".
If
it
does, type QUIT then press Enter to exit.

If you cannot connect, then you know that the problem
is
outside
of
OE.

Are you going though any sort of Router?

--

Mike -
http://pages.prodigy.net/michael_santovec/techhelp.htm


"AHAllen" <AHAllen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:015F90E6-0C7C-4DD7-8E4B-3FAE55FF3FAC@xxxxxxxxxxxxxxxx
Ooops! I have been unable to set up MS news
successfully.
I
also
created a
new identity and tried that with no success. I made
sure
all
firewalls
were
off before I did this. If it is a firewall issue,
are
there
any
"simple"
remedies. Thanks again for your input!

"Michael Santovec" wrote:

Installing or uninstalling IE7 should not have
affected
your
newsgroups.
IE has nothing to do with newsgroups.

Try setting up the Microsoft news server and see if
that
works
OK.
To set up an account for MSnews in OE
http://www.insideoe.com/resources/communities.htm#setupmsnews

If that works, then it points to a problem with
your
ISP's
news
server
or settings for it. In that case, try removing the
news
account,
restart OE and set it up again. If you still have
problems,
try
setting
it up in a new identity.
How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

If the Microsoft news server also fails, that could
point
to
a
firewall
issue.

--


.

Relevant Pages

  • Re: Lost All Newsgroups/Error Message
    ... Microsoft Internet Messaging API 6.00.2900.3028 ... Options, Maintenace, Store Folder) with a name of the news server .LOG ... Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: posting problems in OE 6!
    ... Microsoft Internet Messaging API 6.00.2900.3028 ... It's possible that some software between you and news server blocked the ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Lost All Newsgroups/Error Message
    ... Microsoft Internet Messaging API 6.00.2900.3028 ... Microsoft news server. ... Did you try setting up and using the news account before ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Lost All Newsgroups/Error Message
    ... Microsoft Internet Messaging API 6.00.2900.3028 ... connections to the news server. ... Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Lost All Newsgroups/Error Message
    ... Microsoft news server. ... Did you try setting up and using the news account before ... Microsoft Internet Messaging API 6.00.2900.3028 ... So the problem doesn't seem to be a firewall. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
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