Re: help with outlook express??



Is it a US- or CA-based Yahoo account?

Your current Identity may have been damaged by NAV, especially if its the default Main Identity. Try one or more of your accounts in a new Named Identity (File > Identities > Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File > Identities > Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Adam Douglas wrote:
Hi

Thanks for the advice. I disabled norton from scanning incoming or
outcoming emails, but the same problem. With the Yahoo account, when it
gets to the "authorising stage" it just keeps prompting and failing on
username and password.

Ive tried

myname
password

and

myname@xxxxxxxxx
password

and both fail!

"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:eiHd%23dPNHHA.2140@xxxxxxxxxxxxxxxxxxxxxxx
Troubleshooting error messages that you receive when you are using OL and
OE
http://support.microsoft.com/?kbid=813514

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus Auto-Protect
scans incoming files as they are saved to your hard drive, including email
and email attachments. Email Scanning is just another layer on top of
this. To make sure that Auto-Protect is providing the maximum protection,
keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Adam Douglas wrote:
This might help:

This is the error message I get with my own yahoo account:

"There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop.mail.yahoo.com', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Server Response: '-ERR invalid user/password', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

I am 100% certain I am entering the right password. Ive copied and
pasted
what I put in into the web page to sign in and was succesful

"Adam Douglas" <adam_douglas1903@xxxxxxxxx> wrote in message
news:ksbph.9172$KQ2.1523@xxxxxxxxxxxxxxxxxxxxxxx
Hello

I have never used outlook express before, but a friend asked me to set
up
a
PC for her mum, which was simple enough - other than it is beyond me how
to
use Outlook. I have followed what seems logic to set up outlook to get
and
send emails from her account - and it simply fails all the time.

I used server names:

pop.freeserve.co.uk
smtp.freeserve.co.uk

The account she has is a broadband connection, account name format:

name@xxxxxxxxxxxxxxxxxxxxx

I even tried to set up my PC to pick up my yahoo webmail, followed the
instructions on yahoo.com exactly and it constantly failed saying
"password
invalid" (but i checked I had the right password by signing into the
webmail)

I am guessing everyone here must know how to use freeserve... am
wondering
if anyone can help or point me in the direction of some idiot proof
instructions before it sends me mad!

Adam

.



Relevant Pages

  • Re: help with outlook express??
    ... Disable email scanning by your anti-virus application. ... Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. ... To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. ... send emails from her account - and it simply fails all the time. ...
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    ... Are you referring to a password to open the identity or a mail account password in that identity? ... is the default account a Hotmail account? ... Disable email scanning by your anti-virus application. ... Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
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    ... Disable email scanning by your anti-virus application. ... Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. ... Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. ... Both email accounts have identical settings except, of course, for account ...
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