Re: help with outlook express??



Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

Disable email scanning by your anti-virus application. It provides no additional protection and even Symantec says it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)


Adam Douglas wrote:
This might help:

This is the error message I get with my own yahoo account:

"There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop.mail.yahoo.com', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Server Response: '-ERR invalid user/password', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

I am 100% certain I am entering the right password. Ive copied and pasted
what I put in into the web page to sign in and was succesful

"Adam Douglas" <adam_douglas1903@xxxxxxxxx> wrote in message
news:ksbph.9172$KQ2.1523@xxxxxxxxxxxxxxxxxxxxxxx
Hello

I have never used outlook express before, but a friend asked me to set up
a
PC for her mum, which was simple enough - other than it is beyond me how
to
use Outlook. I have followed what seems logic to set up outlook to get
and
send emails from her account - and it simply fails all the time.

I used server names:

pop.freeserve.co.uk
smtp.freeserve.co.uk

The account she has is a broadband connection, account name format:

name@xxxxxxxxxxxxxxxxxxxxx

I even tried to set up my PC to pick up my yahoo webmail, followed the
instructions on yahoo.com exactly and it constantly failed saying
"password
invalid" (but i checked I had the right password by signing into the
webmail)

I am guessing everyone here must know how to use freeserve... am wondering
if anyone can help or point me in the direction of some idiot proof
instructions before it sends me mad!

Adam

.



Relevant Pages

  • Re: Outlook Express 6.0 server connection failed messages
    ... Troubleshooting error messages that you receive when you are using OL and OE ... Disable email scanning by your anti-virus application. ... Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. ... To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Cannot send email out, help
    ... Disable email scanning by your anti-virus application. ... that Auto-Protect is providing the maximum protection, ... Two ISP server connections have the same problem. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Outlook Exp cannot see messages
    ... disable email scanning by your anti-virus application. ... Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. ... To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. ... Move them to local folders created for this purpose. ...
    (microsoft.public.windowsupdate)
  • Re: Having to reboot the computer to make OE work
    ... Is my computer still protected against viruses if I disable Email Scanning? ... Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. ... To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Outlook Express Identity Login Box keeps appearing
    ... Are you referring to a password to open the identity or a mail account password in that identity? ... is the default account a Hotmail account? ... Disable email scanning by your anti-virus application. ... Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)