Re: Problem connecting to newsgroups
- From: Ted Zieglar <teddy.z@xxxxxxxxxxxx>
- Date: Tue, 21 Nov 2006 16:52:53 -0500
Before calling, see if you can text chat with them - at least the accent won't be a problem, and you'll have a written record of the conversation - or see if they offer user forums. Much better in my experiences than the 'official' technical support.
---
Ted Zieglar
"Backup is a computer user's best friend."
Kate wrote:
Unfortunately, my ISP uses a foreign country for its call centre. They have a set of questions they ask you - even if they are totally irrelevant - and if you deviate even slightly from the script, as it were, the staff are totally stumped. And woe betide you if you use colloquial English! I am seriously considering changing my ISP for that reason, but that`s another subject. Still, I may give them a chance to redeem themselves and put this problem to them..
Kate
"Ron Sommer" <rsommer@xxxxxxxxxxxxxxx> wrote in message news:eju8DmaDHHA.3660@xxxxxxxxxxxxxxxxxxxxxxxYou are accessing a different area when you access newsgroups, so being able
to send and receive your email doesn't rule out problems with your ISP.
"Kate" <@*slamaspam*.demon.co.uk> wrote in message
news:ejvjrt$foc$1$830fa7a5@xxxxxxxxxxxxxxxxxxx
:I don`t think my ISP can be at fault, since, when I first open OE, if
: I immediately click Send & Receive, there is no problem. However,
: when I move to a NG up pops the message. I have taken to shouting
: at the monitor : I DO have a connection, you stupid machine!
: Doesn`t help, though...
:
: Kate
:
: "Ted Zieglar" <teddy.z@xxxxxxxxxxxx> wrote in message
: news:u17us6ZDHHA.4312@xxxxxxxxxxxxxxxxxxxxxxx
: > This happens to me occasionally as well. In my case it's an ISP
: > issue. Comcast is known for this in my area.
: >
: > ---
: > Ted Zieglar
: > "Backup is a computer user's best friend."
: >
: > Kate wrote:
: >> When I access OE, the first time I click any newsgroup I subscribe
: >> to,
: >> I get the following message :
: >>
: >> "Would you like to go offline?
: >> No connection to the Internet is currently available.
: >> To view Internet content that has been saved on your computer,
: >> click
: >> Work Offline. Click Try Again to attempt to connect."
: >>
: >> If I click Try Again, I get through and can change to other
: >> newsgroups
: >> without a problem. I know that I am online, as I can send and
: >> receive
: >> emails and connect to Internet Explorer. If I close OE and then
: >> open
: >> it again almost immediately, the message doesn`t appear, but if I
: >> don`t open OE again for a while, back it comes again.
: >>
: >> The same thing happened last year and I was given lots of advice by
: >> this NG. Fortunately, I saved the whole thread and was able to try
: >> the various suggestions, like checking Registry to see if both
: >> "LoadSens" and "LoadLCE" are set to auto, which they are. I made
: >> sure
: >> that the news accounts are set to use any available connection and
: >> I
: >> changed the Auto setting in DNS Client to Manual and stopped the
: >> service, but that didn`t work either.
: >>
: >> I have been trying to trace exactly when the problem first arose,
: >> and
: >> it could have been after I cancelled a message on a news server,
: >> although that may be a coincidence. However, I unsubscribed to all
: >> the newsgroups listed, confirmed that their .dbx files had been
: >> removed, and then re-subscribed, just in case, but I still get this
: >> most irritating message. I am now out of ideas, and hope that
: >> someone
: >> can tell me what has gone wrong, and how to correct it, please.
: >>
: >> Incidentally, I have an ADSL router, Windows XP Home, and I
: >> regularly
: >> download Windows Updates.
: >>
: >> Many thanks
: >> Kate
: >>
: >>
: >>
: >>
:
:
- References:
- Re: Problem connecting to newsgroups
- From: Ted Zieglar
- Re: Problem connecting to newsgroups
- From: Ron Sommer
- Re: Problem connecting to newsgroups
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