Re: E-Mailed pdf's say Insufficient data for an image after sent through pop (web) mail
- From: chrisagoodfellow@xxxxxxxxx
- Date: 13 Oct 2006 08:53:35 -0700
It is not an option at this point to configure it to go via ftp as the
reports are not the only thing sent this way. Many forms are sent as
well so there are potentially hundreds of customers that a form may be
sent to.
I tested the Break Apart option and when the email was recieved by
Outlook on my Exchange account the attachment was replaced with this
message:
FILE QUARANTINED
----------------
The original contents of Body of Message have been replaced with this
message because of its FragmentedMessage characteristics.
Express to a similar pop account on Outlook the file would not go backFrom Outlook Express to Outlook Express it worked fine, From Outlook
together. Instead Outlook is displaying all of the data as text at
least when sent in MIME format or Uuencode. However from Outlook to
Outlook express does work fine but its not yet an option because of
programming.
Jim Pickering wrote:
If the message is going via the individual users ISP, there is no real way
to workaround it unless they send it via Outlook Express and have an option
set there to "break apart" messages larger than "xxx" KB under
Tools/Accounts - Mail tab for the particular account and on the Advanced
tab, set a file size that will pass through their ISP w/o problem.
A better solution would be to offer an FTP option for the generated file and
upload it to a location of your choice. But that will require some
rewriting of the application used.
--
Jim Pickering, MVP, Windows Mail Apps
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
<chrisagoodfellow@xxxxxxxxx> wrote in message
news:1160684038.540806.48680@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I have searched and trouble shot as much as I know how and can not find
a solution for this. An application that I work with creates a report
this report can then be emailed, faxed... to a recipient. To email you
enter an email address, run the report, and it will take the finished
product and attach it to an email and send it using an account in
outlook express. The procedure is all done in the background, the users
simply run the report and specify the recipient. The software attaches
it and sends it on the outlook express account.
Here is the issue, a number of the smaller company's using this
software do not have their own email servers, so the account being used
is one offered by the isp (like att/sbc/yahoo) now as far as I can tell
whenever a pdf file is emailed through one of these web based accounts
and the file size is greater than 1mb it ends up corrupted. I have
tried many different send options in outlook, I have also tried using
gmail, sbc as well as a few other web based email servers and always
the same result. I can open the pdf up on my pc, email it using one of
the accounts, when i recieve it it gives the error "insufficient data
for an image" when you try to open it. I have tested on my companies
email server and it works fine going from ours to ours and fine going
from ours to a pop account.
I really need help on this as i have customers waiting.
.
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