Re: Cannot open email links

Try going to Start | Run and type

shmgrate OCInstallUserConfigOE

steve

"Richard in AZ" <me@xxxxxxxxxxxxxx> wrote in message news:Ots53No6GHA.3452@xxxxxxxxxxxxxxxxxxxxxxx

"Frank Saunders, MS-MVP OE/WM" <franksaunders@xxxxxxxx> wrote in message news:OnBTkOn6GHA.4276@xxxxxxxxxxxxxxxxxxxxxxx
"Richard in AZ" <me@xxxxxxxxxxxxxx> wrote in message news:ue0SbRm6GHA.4176@xxxxxxxxxxxxxxxxxxxxxxx

"Frank Saunders, MS-MVP OE/WM" <franksaunders@xxxxxxxx> wrote in message news:52CE8D5A-FA1B-4593-BA18-B23548EB35A2@xxxxxxxxxxxxxxxx
"Richard in AZ" <me@xxxxxxxxxxxxxx> wrote in message news:OVu65ak6GHA.2380@xxxxxxxxxxxxxxxxxxxxxxx
I am trying to help a neighbor with an email problem.
She cannot open any email links that are presented in either an email or a web page.
She can open any web links, just not links to an email address.
She has Windows XP SP2 with full updates.

SNIP

Control Panel | Add or Remove Programs | Set Program Access and Defaults

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.


I am sorry I forgot to mention that I already did that step.



see this article:
"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098

You might also want to try this:

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.


Thanks for the links again, the dougknox script did not fix the problem.
The MS article is the same one I found earlier and it does not fix the problem.


.

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