Re: E-mail link in a web page fails

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"Charlie Bress" <Here-I-am-at-the-last-moment.com> wrote in message news:e$En2Ni5GHA.4832@xxxxxxxxxxxxxxxxxxxxxxx

"Frank Saunders, MS-MVP OE/WM" <franksaunders@xxxxxxxx> wrote in message news:50CD233C-494A-46DE-9A39-8B7472D5A759@xxxxxxxxxxxxxxxx
"Charlie Bress" <Here-I-am-at-the-last-moment.com> wrote in message news:uILxVFa5GHA.1244@xxxxxxxxxxxxxxxxxxxxxxx
The OS is WinXP and SP2

I cannot send email when I click a link on a web page that is marked mailto:<address>

This happens with either IE6 or Firefox. The message that comes back is "Could not perform the operation because the default mail client is not installed properly."

As many as 60 copies of a page that reads "Internet Explorer was unable to link to the web page you requested."

A search through the KB only found KB182985. This does not fit the parameters of the link.

The configuration in "Set program access and defaults" is set to custom.

The "Choose a default e-mail program" is set to "use my current e-mail program"

The box beside "Outlook Express" is checked.

If I select OE, it does not stay selected after closing the configuration screen, but reverts back to the previous settings.

How is this fixed?

Control Panel | Add or Remove Programs | Set Program Access and Defaults
Make Outlook Express the default email program.

This provides the same result as before. I set OE as the default and close the Program Access and Defaults. When I reopen P A & D,OE is no longer the default. The change does not stick.


Is Outlook installed?
What does the default change to?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.


.

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