Re: Black screen on Outlook Express after downloading Office 2000
- From: Karen Woods <KarenWoods@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 23 Sep 2006 12:06:01 -0700
........amazingly since I posted the question I found a back door into my
email addresses accidently when I opened a window on Earthlink (my DLS
provider) to go to my email thru webmail. If you click on tools it has a
choice that says Mail or News and lets you open a new message, which linked
me to my OE toolbar address book thru the new message window. I copied
every address out of my address book thru this new message window, but I
could not find a way to navigate into the full OE program from this new
message or to the other Saved messages folders that are so critical to save,
so I am off to the computer store to buy a flash drive (and some aspirin).
Life is really complicated!
--
Karen
"Ken" wrote:
I believe the Address Book is located in a different folder then the .dbx.
files.
My Address Book has a .wab file extension.
Ken
"Alias~-" <notever@xxxxxxxxxxx> wrote in message
news:eYpUjhz3GHA.4764@xxxxxxxxxxxxxxxxxxxxxxx
| Karen Woods wrote:
| > I bought a new computer thru Dell with Windows XP and Outlook Express as
my
| > email provider this past June 2006. I needed Word and Excell and
Publisher
| > but
| > this package did not include any Microsoft Office programs. I had an
old
| > Office 2000 disk I had purchased and still had the code so I downloaded
the
| > first of two disks, that had Word, Outlook, Excell, and some other
tools.
|
| Downloaded? From where? I didn't know you could download office with
| just the product key number. Or, are you saying to *installed* Office
| from a CD?
|
| Search for .dbx after configuring Windows Explorer to show hidden files.
| Go to the folder where the .dbx files are kept. Copy *all* you find in
| this Outlook Express folder to, preferably, a flash drive or an external
| hard drive. That way, you will still have your Outlook Express messages
| and address book. Copy any data you've created to a flash or external
drive.
|
| NOW, try solving the problem, which, from the sound of things will
| involve using the Dell Restore disk and reinstalling all the programs.
| Install Office right after you install XP and the corresponding Windows
| updates. Be sure and do a clean up, defrag, set a restore point first.
|
| Alias
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