Re: cannot insert pictures in OE6

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

ok i found the culprit! yay!
it is my internet security program. Trend Micro (TMAS_OEMon.exe)
now what do i do? i don't want to shut off my virus protection.
--
***SusieQP***


"Frank Saunders, MS-MVP OE" wrote:

"SusieQP" <SusieQP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:09713354-9437-4461-991B-26CECC7FD88F@xxxxxxxxxxxxxxxx
has anyone ever figured out a fix for OE6 freezing when trying to insert
picture into the message body? i have been reading all the posts but they
are kind of old.

i have a new Dell xps400. i click on insert pic either on the icon or in
the upper menu. takes me to browser window and is grayed out. at this
point
it freezes, and i cannot cancel or close on the X. have to ctrl,alt,
delete
to get out of it.

i have tried all the suggestions in many of the posts including making
sure
my HTML is checked, Send Pic with Messages is checked. i created a new
identity.

i did have slight progress on one suggestion of disabling Startup items.
i
did this and clicked apply, then exit without restart. i could then
insert
pictures with no problem. however, when restarting or rebooting, it goes
back to the way it was, the problem persists. so i believe it is in the
Startup section, a conflict somewhere.
i am stuck. don't know what to do at this point.

seems to be a common problem. hopefully someone out there has the
solution.

thanks.
--
***SusieQP***

Go to Start | Run and type
msconfig
and press <Enter>.
On the startup tab uncheck everything.
Restart the computer.
If things are fine now, go back and recheck some of the things you want
most, then restart again. If the problem comes back it was one of those,
if it doesn't come back it was one of the others. You can keep trying until
you figure out which one it was. Once you have identified the problem
program you can either uninstall it or go into its options and tell it not
to start when the computer starts.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"



.

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