Re: Unable to get mail

Tech-Archive recommends: Speed Up your PC by fixing your registry

The Invalid password error message can mean that any of the following
are wrong:
- POP3 server name
- Incoming Mail Server Account Name (some require the full e-mail
address user@xxxxxxxxxxxxx, others just want the user part)
- Incoming Mail Server Password (often case sensitive)
- Incorrect use of Secure Password Authentication (SPA) - few severs
use this
- Incorrect use of SSL - few servers use this
- The mail server is having temporary problems
Check these settings in Outlook Express at Tools, Accounts, Mail,
Properties, Servers (Advanced tab for SSL). Check with your mail
service (generally your ISP) for the correct values. If the values seem
correct, retype them and click APPLY. In the event that the account
settings are corrupted in the registry, it might be necessary to delete
the mail account, restart OE and then set up the account again. In some
cases it might be necessary to set up a new identity in OE and create
the mail account there.

Also see:
Cannot Save E-Mail Account Password in Outlook Express
(Webroot Software Window Washer)
http://support.microsoft.com/?kbid=228713
Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/?kbid=290684

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"M Mordkovych" <jcberg_no_spam_@xxxxxxxxxxxxxx> wrote in message
news:OwxDJ9g0GHA.4648@xxxxxxxxxxxxxxxxxxxxxxx
Hi!
It seems unlikely, because it works well on the second machine.

"Michael Santovec" <michael_santovec@xxxxxxxxxxx> wrote in message
news:%23kSg13R0GHA.3440@xxxxxxxxxxxxxxxxxxxxxxx
The error message
'-ERR Failed to open mailbox jcberg'
is coming from the mail server. Although I suppose that could
indicate
a name or password problem, most servers would indicate a more
meaningful error such as logon failure, or password failure. The
error
message that you are getting sounds more like a problem with a
damaged
account on the server.

I suggest that you call CompuServe

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"M Mordkovych" <jcberg_no_spam_@xxxxxxxxxxxxxx> wrote in message
news:O7Vw2BQ0GHA.1268@xxxxxxxxxxxxxxxxxxxxxxx
Hi!
I tryed it (in fact several times) - same result.
POP server asks for name and password and fails to accept !
Which name and password should I enter for new identity? Why name
and
password validation by DUN isn't enought?


There was a problem logging onto your mail server. Your Password
was
rejected. Account: 'pop.compuserve.com', Server:
'pop.compuserve.com',
Protocol: POP3, Server Response: '-ERR Failed to open mailbox
jcberg',
Port:
110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number:
0x800CCC92
"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:urvCylL0GHA.3568@xxxxxxxxxxxxxxxxxxxxxxx
When all else fails...

Your current Identity may be damaged, especially if its the
default
Main
Identity. Try one or more of your accounts in a new Named Identity
(File >
Identities > Add new identity). Assuming all is well, (1) compact
all
folders in the old identity, (2) import messages from the old
identity
into
the new one, and then (3) delete the old one (File > Identities >
Manage
Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently
perform a
manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not attempt to close OE via Task Manager or
shutdown
your machine if Automatic Compacting is taking place.

- WinXP SP2 only: If your machine is fully up-to-date at Windows
Update,
installing the following patch (KB918766) will help to avoid such
data
loss
in the future:

http://www.microsoft.com/downloads/details.aspx?FamilyID=86b68a78-f325-4a95-98c2-98af2256ccc3

This patch will be included in the next Cumulative Update for
Outlook
Express/WinXP SP2.

- Your anti-virus application's email scanning feature can also
cause
corruption. Disable it. It provides no additional protection.
--
~PA Bear


M Mordkovych wrote:
Hi PA!

1) Yes, both machines have same Compuserve Classic
2) Yes both runnign Win98SE
3) Yes its configured as POP3 on both machines.

Any ideas?

"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:%23%23dSC%238zGHA.5048@xxxxxxxxxxxxxxxxxxxxxxx
Are you running Compuserve Classic on the machine in question,
too? Is
the machine in question also running Win98? Is the Compuserve
account
configured as a POP3 account on the second machine?

You're more than welcome to read the archived threads about
this
issue
which are found at the link I posted earlier:


http://groups.google.com/groups/search?q=0x800CCC18+%2B+pop3+%2B+compuserve+group%3Amicrosoft.public.*&start=0&scoring=d
--
~PA Bear

M Mordkovych wrote:
Sure I can! I am doing it on second system w/o any problems.
(I
am
using
Compuserve Classic with Win98)
Right now I am accesing this group via Compuserve.

"PA Bear" <PABearMVP@xxxxxxxxx> wrote in message
news:%23k05bA6zGHA.4920@xxxxxxxxxxxxxxxxxxxxxxx
I'm not certain you can access compuserve accounts via POP3:

OLEXP: How to Configure Outlook Express for CompuServe 2000
IMAP
E-Mail:
http://support.microsoft.com/kb/q255186/

Posts to any MS newsgroup with 0x800CCC18, pop3, and
compuserve
in
them
(Google Groups archive):





http://groups.google.com/groups/search?q=0x800CCC18+%2B+pop3+%2B+compuserve+group%3Amicrosoft.public.*&start=0&scoring=d


@M Mordkovych: You say you have the account running in OE on
another
machine. Is it configured for IMAP, not POP3, on that
machine?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Bruce Hagen wrote:
I'm not sure I can help, although someone else will probably
come
along.

The only references I found for this logon error were:

http://www.modemhelp.net/oeerrors/oe_error_0x800ccc18.shtml
and:
http://www.desiant.com/tutorials/emailerrors/index.asp

"M Mordkovych" <jcberg_no_spam_@xxxxxxxxxxxxxx> wrote in
message
news:u8Y0yT5zGHA.4816@xxxxxxxxxxxxxxxxxxxxxxx
Unfortunately, it didnt help.

"Bruce Hagen" <Nospam@xxxxxxxxxxxxxx> wrote in message
news:%23bSAg84zGHA.3440@xxxxxxxxxxxxxxxxxxxxxxx
You may have a damaged identity especially if it is the
default
Main
Identity. File | Identity | Add New Identity. Create a new
one and
test it. If all is well, you can import your messages from
the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"M Mordkovych" <jcberg_no_spam_@xxxxxxxxxxxxxx> wrote in
message
news:eLEaB64zGHA.5048@xxxxxxxxxxxxxxxxxxxxxxx
Hi!

Without Secure Authorization it asks for username and
password
and
never
accepts them (on the second machine it's not asking,
Compusevre
Logon
is
already done by DUN)





"Bruce Hagen" <Nospam@xxxxxxxxxxxxxx> wrote in message
news:%23ki8xi4zGHA.5048@xxxxxxxxxxxxxxxxxxxxxxx
Does Compuserve require you to use Secure Password
Authentication?
Very
few
servers do.

Tools | Accounts | Mail | Properties | Servers. Remove
the
check
mark, close and open OE, and try.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"M Mordkovych" <jcberg_no_spam_@xxxxxxxxxxxxxx> wrote in
message
news:%23%23LAbX4zGHA.4920@xxxxxxxxxxxxxxxxxxxxxxx
I am unable to get to mailbox :
(mailbox is active and all settings are right, b/c I am
able to
check
this
mailbox from the other system). Please help

Unable to logon to the server using Secure Password
Authentication.
Account:
'pop.compuserve.com', Server: 'pop.compuserve.com',
Protocol:
POP3,
Server Response: '.', Port: 110, Secure(SSL): No, Error
Number:
0x800CCC18








.

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