Re: Outlook Express 6, Port 110 error

Error Number: 0x800C0133 = a corrupt Inbox. Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K03 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PSH" <PSH@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C7B4CE46-6751-4C88-821B-286BE94FC3DD@xxxxxxxxxxxxxxxx
I'm am having same problem and getting nowhere. Anyone else have any
solutions?

Thanks


"PA Bear" wrote:

0x800C0133 errors usually point to corruption in your message store.
http://www.insideoe.com/problems/errors.htm#crash

> I changed the ports and now no longer have any of my "inbox" emails.
> Currently have my "Sent Items" but am really confused where the inbox
> went.

Ditto. Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone

http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Recovering data: http://www.oehelp.com/OETips.aspx#4

Your current Identity may have been damaged by McAfee VirusScan, especially
if its the default Main Identity. Try one or more of your accounts in a new
Named Identity (File > Identities > Add new identity). Assuming all is
well, (1) compact all folders in the old identity, (2) import messages from
the old identity into the new one, and then (3) delete the old one (File >
Identities > Manage Identities).

> Windows XP Pro

Is the machine fully up-to-date at Windows Update?

> McAfee anti virus but no firewall protect.

It's entirely too risky to be running without a firewall these days. At
least enable the Windows Firewall.

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown
your machine if Automatic Compacting is taking place.

- WinXP SP2 only: If your machine is fully up-to-date at Windows Update,
installing the following patch (KB918766) will help to avoid such data loss
in the future:
http://www.microsoft.com/downloads/details.aspx?FamilyID=86b68a78-f325-4a95-98c2-98af2256ccc3

This patch will be included in the next Cumulative Update for Outlook
Express/WinXP SP2.

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Rik wrote:
> Last Friday, Aug 4, I first experienced not being able to download
> emails. I get a
>
> "An unknown error has occurred. Account: 'pop3.ric.cnc.net', Server:
> 'pop3.ric.cnc.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x800C0133"
>
> I have tried to change ports, same problem exist. It just chases the > port
> that it changed to.
>
> I can send email but not recieve it.
>
> I changed the ports and now no longer have any of my "inbox" emails.
> Currently have my "Sent Items" but am really confused where the inbox
> went.
>
> Details:
>
> Windows XP Pro
> Outloos Express 6
> McAfee anti virus but no firewall protect. Rather I use Windows for > this
> Choice Mail, V3.1 email program. I turned this off and the probel > still
> exist. I reset the settings in Outlook Express to pull from my pop3 > server
> and still no success.
>
> I have contacted my service provider (Concentric) and went through > their
> checks and port 110 is contacting their server. I ran a DOS command > they
> instructed and everything was fine there they said.
>
> I un-installed Outlook Express 6 and then re-installed it as they
> instructed and the problem still exist.
>
> Any ideas as to what could cause this problem?



.

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