Re: Receiving issues after installing a NetGear DG834GT router



What error message do you get when you try to receive mail?

Steve also suggest that you create a POP3 log. To create an POP3.log In
OE5+, go to Tools, Options, Maintenance, Troubleshooting and check the
Mail box.
You may need to close OE after doing the send/receive for the log to get
written to disk.
The log will be in the Store Folder which is listed in Tools, Options,
Maintenance, Store Folder.

A comparison of a working and non-working PC would be useful.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Peter Vousden" <PeterVousden@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:B86A36FB-3EE2-4415-AFA0-12788279200E@xxxxxxxxxxxxxxxx
Steve,

Many thanks for that but sadly has not answered the problem.

Have deleted and added all the accounts as well as turned off all and
any
virus checker / firewalls, just then to reinstall and find that makes
no
difference...

2 machines and 2 separate results...
Not sure what more to do know...

Regards,
Peter

"Steve Cochran" wrote:

First disable email scanning on all of the computers with any
antivirus
software you have. Then on the computers that will not connect, try
removing the account, closing OE and then reopening it and then
adding the
account back again.

You can also enable a log file under Tools | Options | Maintenance
that
might help diagnose the situation.

Also see if you can telnet to the servers:
http://pages.prodigy.net/michael_santovec/pop3telnet.htm

steve

"Peter Vousden" <PeterVousden@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:ED5F38A7-FCD0-442C-9B20-438669C710A3@xxxxxxxxxxxxxxxx
Hi,

I have 4 computers (2 PCs and 2 laptops) linked to a NetGear
DG834GT
Wireless router and all can see the internet but only 2 can send
and
receive
emails - all are now now fully up to date so there is minimal
difference
in
their set ups.

All connect to a number of hosted servers and this is where the
plot
thickens. PC 1 and Laptop 1 are both able to access webmail from
the
accounts
using IE6 but can not receive (yes but can send) mail from all the
accounts
using either Outlook or Outlook Express. On the otherhand PC2 and
Laptop2
can receive and send from all the address using both Outlook and
Outlook
Express. We have been through all the settings and to the best of
our
knowledge all are identical but yet some can receive and others
cant.

In addition to this we have download an Outlook Express checker
from
www.scandbx.com and run this and all is OK with Outlook Express'
databases
but it found the receive functions to be wrong for all but one
account
which
it believed that worked... However it did not when we tried....
argh.....

Not sure what more can be done other than through half of them out
the
window.... Please help if you might have an idea as to why.

Many thanks in advance.

Kind regards,
Peter
peterv"@"teetool.co.uk





.



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