Re: Paperclip icon
- From: "Michael Santovec" <michael_santovec@xxxxxxxxxxx>
- Date: Tue, 1 Aug 2006 18:55:56 -0700
I was addressing 2 issues. First you mention that you don't see the
paper clip any more. That's what I was talking about regarding the
message list and the preview pane. I was trying to determine where the
paper clip is missing for you. Since you don't use the preview pane,
that wouldn't be the problem one. The preview pane isn't needed to open
attachments.
The second part regarding security settings was for your friend's
problem. IF they haven't got the do not allow setting checked, then the
question arises are they getting any error message when they try to open
or save the attachment?
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"B.W." <bwaller@xxxxxxxxxxxxxx (del xxx)> wrote in message
news:uo%23h$fStGHA.1512@xxxxxxxxxxxxxxxxxxxxxxx
I don't know if the friend has the Preview pane open or not, I will
check
that out with them. Because I never have my preview pane activated I
didn't
think of it. I haven't seen their set-up I just got a call saying
they
could not open a Word doc I had sent and they said when they click on
the
paperclip
the attachment doesn't open. Shouldn't they still be able to open or
save
the attachment with the preview pane open or not anyway?
I got them to check if they had 'Do not allow attachments to be saved
or
opened that could potentially be a virus' cleared, which they had.
I will print out How the Attachment Manager works and see if I can
understand it.
I'll have to get more details from my friend.
Sorry Steve I didn't realise I should have sent an answer to one of my
previous messages I think possibly I didn't understand the answer. I
always
put Thanks In Advance on my queries as I understood Newsgroup
etiquette preferred people not to send additional threads as this only
clogs
and slows down the Internet more, that's why I usually put TIA. I do
realise it must be a thankless task for you experts on these
newsgroups and
I guess
you like to know if the suggestions actually solve the problems,
sorry if I
seemed rude, it really was not intended, what would we mere mortals do
without you people?
Many Thanks
B.W.
"Michael Santovec" <michael_santovec@xxxxxxxxxxx> wrote in message
news:OBKeI6MtGHA.452@xxxxxxxxxxxxxxxxxxxxxxx
Are you missing the paper clip in the list of messages or the preview
pane?
If the list of messages, make sure that in View, Columns the
Attachment
column is included. If it is, you might try making it a bit wider in
case
it accidentally got shrunk to small to show the paperclip.
If you aren't seeing it in the preview pane, you need to select a
folder, then View, Layout, Preview Pane, Show Preview Pane Header in
order
to see the paper clip for attachments. If you select a News folder,
then
do the above, that applies to news messages instead.
As for you friends having problems opening attachments, have them
start
here:
To stop the blocking of Any attachments, see this article:
Cannot Open E-Mail Attachments in Outlook Express 6 After You Install
SP1
http://support.microsoft.com/?kbid=329570
If you've installed XP SP2, then see:
Description of how the Attachment Manager works in Windows XP Service
Pack
2
http://support.microsoft.com/?kbid=883260
To adjust which types of attachments OE blocks, see this article:
OLEXP: Using Virus Protection Features in OLEXP 6 and SP1
(OE removed access to the unsafe attachments in your email)
http://support.microsoft.com/?kbid=291387
--
Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
"B.W." <bwaller@xxxxxxxxxxxxxx (del xxx)> wrote in message
news:uw6vrwGtGHA.4872@xxxxxxxxxxxxxxxxxxxxxxx
When I receive an email with an attachment I no longer see a
paperclip as
with earlier versions of OE and I have no problems opening
attachments.
However some of my friends still see a paperclip and have problems
opening attachments. Is this an older build of OE 6 (this is the
version
they are running) or some setting or other they have on their
computers.
Help on how to fix this please.
TIA
B.W.
.
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