Re: My experience with error code 0x800CCC0F

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Hi Dan: The solution you point to I learned from another source a long time
back when I had a prior experience which was solved as suggested. Not this
time. Thank you.

mystery2two

"Dan" wrote:

For what its worth....i had this exact same problem with the EXACT same
error code, and this has also happened a couple of times in the past...

After checking my account's properties from tools and clicking the servers
tab, I noticed that my pop3 setting had been changed from
'pop3.ciaccess.com' to 127.0.0.1. I don't know why but i suspect the
antivirus email scanning may have changed the setting (which I have since
turned off and have not had the problem reoccur even though this IP
127.0.0.1 has returned and everything works still) So I typed
'pop3.ciaccess.com in its place (because that is what my ISP says it should
be) and suddenly i received email, but I was still unable to send email.

So i went back to the properties to the servers tab and for the outgoing
email server was 'smpt.ciaccess.com' which it was supposed to be.....but i
retyped it in exactly the same anyway.....and went back to send an
email.....and it worked.

It seems strange that this fixed the problem, and like I said, it happened
more than once before I turned off AVemail scanning, but this fixed it
immediately each time. So obviously you server would have a different name,
but perhaps re-typing the proper setting may work for you too....Hope this
may help -Dan

"mystery2two" <mystery2two@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:02DD27D6-400C-4D9A-98A2-0D73E12BDF68@xxxxxxxxxxxxxxxx
Again, thank you for a somewhat reasoned reply; I reiterate however, OE is
quite unable to send or recieve E-Mail because it attempts to use IMAPI
rather than POP3/SMTP for which it is configured.

We have no disagreement with the present, useless Norton Virus program. My
sense is, what ever is interfering with E-Mail may well be playing a part
with the inability of the virus program to update itself.

Thank you.

mystery2two

"Jim Pickering" wrote:

If you are not having difficulty connecting to the internet, then that
would
suggest you do not have a problem with your modem. If Norton cannot be
updated, what good is it? I'd uninstall it completely (which can be a
major
headache) and get an antivirus program that can be updated. An outdated
definition file for an AV program is useless. There are good AV programs
out there which are even free for personal use and I'd recommend the one
from AVG with its email scanning features disabled.
http://free.grisoft.com/doc/1

Also, since you probably still have the setup file for Zone Alarm
available,
I'd try uninstalling it and reboot, then test for problems. It's your
choice.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.





"mystery2two" <mystery2two@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:80640A5A-4897-4C8C-A783-615CBE2936BD@xxxxxxxxxxxxxxxx
Hello Jim.

Thank you for a thoughtful response. Sincerely, I wish all you've wrote
were exactly so however, please take note of the following: This
computer
isn't using Trend software, rather, as a stop gap measure, Norton
Antivirus
(BTW, unable to update itself) and Zonealarm as a port blocker. Both
were
turned off as a test, didn't help. One point does come to mind,
perhaps
I
should do a re-install of D-Link interface between computer and the
QWEST
Modem. Have you a thought or two on this? The Modem checked out fine as
of
last evening.

Regards,

Gary.

"Jim Pickering" wrote:

Try a reboot of the system. It usually fixes it. The other problem
is
scanning of incoming email by either an antivirus program or antispam.
Trend in particular causes this problem.

This behavior can occur if you are using a component of TREND Micro
PC-cillin antivirus software that uses the Pop3trap.exe file.

To work around this behavior, disable the Post Office Protocol version
3
(POP3) Scan feature of the TREND Micro PC-cillin antivirus software:

1. Double-click the PC-cillin icon at the far right of the taskbar.

2. Click to clear the Enable POP3 Scan check box.

3. Reconfigure your POP3 e-mail account in Microsoft Outlook Express
with
the correct settings.

I suspect your "tech" is just trying to blow you off and get you out
of
his
hair, a not uncommon problem with ISPs who pay the minimum wage to
those
who
answer the phones at their "support" sites.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"mystery2two" <mystery2two@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:45A14E31-6CA4-403E-875F-A178C37FD198@xxxxxxxxxxxxxxxx
In the "For What It's Worth Dept."

Worked with my ISP to discover why the error code "0x800CCC0F" is
displayed.
My question was, why is it Outlook Express can neither send nor
recieve
E-Mail?

In less than 1/2 hour, the tech figured out the reason for
termination
of
send/recieve and the code: Even though OE is configured to use
POP3/SMTP,
when OE accessed the server, it was attempting to connect as IMAPI.
For
this
computer, re-installation of OE is the solution, I was advised.

mystery2two






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